Social Media Marketing Specialist

4 weeks ago

Cape Town, South Africa Mass Markets Full time

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across industries including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re hiring a Social Media Marketing Specialist to craft and execute daily B2B campaigns across multiple platforms. You’ll be responsible for creating strategic, high-impact content that amplifies brand visibility, fosters thought leadership, and fuels lead generation. This role blends creativity with analytics combining compelling storytelling, active community engagement, and data-driven performance tuning to grow our digital presence. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Key Responsibilities Publish and monitor content across LinkedIn and industry channels. Promote B2B content including blogs, webinars, and whitepapers. Engage with prospects and relevant communities. Track KPIs such as engagement, reach, and lead capture. Stay updated on B2B social trends and LinkedIn algorithm changes. Candidate Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Bachelor’s degree in Marketing, Communications, or related field, or equivalent experience. 2 years of experience in social media marketing. Proficient in LinkedIn Campaign Manager and scheduling tools. Strong writing skills for professional audiences. Understanding of B2B funnels and

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