Forensic Investigator

Stay vigilant. Santam has been made aware of a malicious e-mail instructing policyholders to claim a refund within 24-72 hours. This is a scam, Santam will only communicate through their broker or official channels. Learn more. Santam Forensic Services is looking for an individual with strong investigation skills and the ability to build good relationships. The successful candidate must furthermore have good communication and interpersonal skills. Although the position will be based at Santam Wanderers Office Park ; there will be a great amount of travelling involved. What will make you successful in this role? The primary responsibility for this position is to conduct investigations into the various forms of insurance crime and unethical conduct affecting the short-term insurance industry. The successful applicant must be able to: Understand the elements required to investigate crimes such as fraud, corruption, theft and cybercrime Conduct interviews and compile affidavits Collect and reference relevant evidence Testify and present evidence in a court or at a disciplinary hearing Qualification and Experience 4-7 years knowledge and experience in the investigation Established reputation for integrity, good judgment, fairness and discretion when dealing with people Knowledge Knowledge and experience in the criminal justice, civil litigation systems and labour law Knowledge in investigation methodology Knowledge in case management Knowledge of the financial services industry, especially the short-term insurance industry would be an advantage. Skills Investigation relevant to fraud, theft, corruption Planning and time management Excellent communication skills (both verbal and written) Computer literate in MS Office package: MS Word, Power point, Internet Core Competencies Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently Our recruitment process Onboarding You made it. Here we ensure we receive all your documents to get you onto our payroll system. Advertise Step 1 Our vacancies are advertised between 3-5 days depending on the market availability of the skills required. Step 2 Could take a couple of days depending on the volume and the screening process, which varies according to the complexity of the role. Step 3 Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process. Telephonic screening Step 4 Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity seeking questions. Your interview Step 5 We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot Assessment Step 6 Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment. Further employment checks are conducted to ensure the validity of your credentials. Step 7 Prior to an offer being made, there may be a second interview to meet with the Head of Department. Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview. Onboarding Step 8 You made it. Here we ensure we receive all your documents to get you onto our payroll system. TIPS & TRICKS Getting ready for your interview There is not just one way to be successful at Santam, nor is there one way to interview with us. Interviewing is a two-way process - it helps us learn about you, and it helps you learn about us, our people, and what you could do here. Santam has been officially recognised by the Top Employers Institute as a Top Employer 2025 for excellence in people practices. This is the ninth consecutive year that we have achieved this accolade. #J-18808-Ljbffr