Client Service Priority Consultant
3 weeks ago
Client Service Priority Consultant - Fixed Term Contract locations : Johannesburgtime type : Full timeposted on : Posted Todaytime left to apply : End Date : October 25, (7 days left to apply) job requisition id : R Job Description Dear Future Client Service Priority Consultant, RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. United by our proud heritage and strong ethics. Innovative ideas, it's the magic of our people and culture that sets us apart. Now, is the time to imagine your next move with South Africa's number one employer in Financial Services for , where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society. In this role you will be required to provide dedicated, expedited services to priority clients, ensuring their needs are met promptly and effectively. To operate across various client communication channels and prioritise queries, resolve issues and coordinate with internal teams to provide exceptional client experiences. To maintain and strengthen long-term priority relationships and promote loyalty to the organisation. Are You Someone Who Can : Service and the primary point of contact for Priority Clients, delivering personalised and expedited service through various client communication channels Prioritise incoming inquires and requests from Priority Clients, ensuring swift resolution and timely responses Anticipate client needs and proactively address potential issues or concerns Proactively identify opportunities to cross-sell or upsell based on client needs and preferences Liaise with internal stakeholders, including product specialists and relationship managers to expedite solutions and ensure seamless client experiences Advocate for Priority Clients within the organisation, escalating issues and advocating for solutions that align with client expectations and company policies Monitor SLAs and performance metrics to track response times and service quality, identifying opportunities for improvement Conduct regular check-ins with Priority Clients to gather feedback, address concerns and identify opportunities to enhance the client experience Collaborate with cross-functional teams to streamline processes, eliminate bottlenecks, and optimise efficiency in serving priority clients Stay informed about industry trends, market developments to anticipate client needs and recommend relevant solutions Handle escalations from other client service representatives, providing guidance and support to ensure timely resolution and client satisfaction Document client interactions, inquiries, and resolutions accurately in the relevant system, maintaining comprehensive records for future reference and analysis Participate in training and development programmes to enhance product knowledge, communication skills and service delivery capabilities You Will Be An Ideal Candidate If You : have a Bachelor of Commerce in Business Administration have 4to 5 years' experience in Client Services Support and Delivery You Will Have Access To : Opportunities to network and collaborate Challenging Work Opportunities to innovate Job Details Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 25 / 10 / 25 All appointments will be made in line with FirstRand Group's Employment Equity plan. #J-18808-Ljbffr
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Client Service Priority Consultant
5 days ago
Johannesburg, Gauteng, South Africa FirstRand Full time R400 000 - R800 000 per yearJob DescriptionDear Future Client Service Priority Consultant, RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. United by our proud heritage and strong ethics. Innovative ideas, it's the magic of our people and culture that sets us apart. Now, is the time to imagine your...
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Client Service Priority Consultant
3 weeks ago
Johannesburg, South Africa Rmbwestport Full timeClient Service Priority Consultant – Fixed Term Contract Johannesburg • Full time • Posted Today • (7 days left to apply) Job requisition id : R Job Description Dear Future Client Service Priority Consultant, RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact....
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Client Service Priority Consultant
3 weeks ago
Johannesburg, South Africa Rmbwestport Full timeClient Service Priority Consultant – Fixed Term Contract Johannesburg • Full time • Posted Today • (7 days left to apply) Job requisition id : R Job Description Dear Future Client Service Priority Consultant, RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact....
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Client Service Consultant
2 weeks ago
Johannesburg, South Africa Sanlam Full timeClient Service Consultant Join to apply for the Client Service Consultant role at Sanlam . The role: Santam Operations department has a permanent position available for a Client Service Consultant. What will you do? To offer world class products and services to clients, whilst achieving targets in an inbound and outbound call center environment. What will...
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Client Service Consultant
2 weeks ago
Johannesburg, South Africa Sanlam Full time**The role**- Santam Operations department has a permanent position available for a Client Service Consultant. ** What will you do?**- - To offer world class products and services to clients, whilst achieving targets in an inbound and outbound call center environment. ** What will make you successful in this role?**- A Client Service Consultant is...
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Client Service Consultant
2 weeks ago
Johannesburg, South Africa Sanlam Limited Full timeWhat will you do? To offer world class products and services to clients, whilst achieving targets in an inbound and outbound call center environment. What will make you successful in this role? A Client Service Consultant is responsible for the provision of new quotations, acceptance and administration of policies while adhering to underwriting criteria and...
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Client Service Consultant
1 day ago
Johannesburg, Gauteng, South Africa Sanlam Full time R40 000 - R60 000 per yearThe role Santam Operations department has a permanent position available for a Client Service Consultant. What will you do? To offer world class products and services to clients, whilst achieving targets in an inbound and outbound call center environment. What will make you successful in this role? A Client Service Consultant is responsible...
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Client Service Consultant
2 weeks ago
Johannesburg, South Africa Santam Insurance Full timeStay safe online. Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more. Santam Operations department has a permanent position available for a ClientService Consultant. What will you do? To offer world class products and services to clients, whilst achieving targets in an inbound and outbound call...
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Client Services Consultant
7 days ago
Johannesburg, South Africa Aon Corporation Full timePosting Description: **Client Services Consultant**: Are you ready for the next step in your insurance experience? Do you have personal lines and commercial experience? Passionate about client service? Read on!! Aon South Africa is recruiting a Client Service Consultant in our High Volume Client Service Centre based on a hybrid basis from our Head Office in...
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Client Service Consultant
4 weeks ago
Johannesburg, South Africa Wesbank Full timeClient Service Consultant page is loaded## Client Service Consultantlocations: Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 1, 2026 (30+ days left to apply)job requisition id: R42544# **Job Description**Hello Future Client Service Consultant Welcome to FNB, the home of the #changeables. We design...
