Guest Experience Liaison

2 weeks ago


Johannesburg, South Africa Six Sense Consulting Full time
QUALIFICATION AND EXPERIENCE:
  • Matric certificate â¯with mathsâ¯(minimum standard grade or above).â¯â¯
  • Tertiary certificate in Travel & Tourism/hospitality.
Experience:
  • Min 5 years experience at aâ¯Seniorâ¯level in Reservations.â¯â¯
  • Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.â¯
  • Computer Literate (Microsoft Office, email, Internet).
  • Proven English literacy.â¯â¯
  • Working knowledge ofâ¯TourPlanâ¯and WISH or similar booking/operating system.â¯
  • General destination knowledge on Southern & East Africa.â¯â¯
  • Personal and work travel experience in Southern and East Africa.â¯â¯
  • Problem solver and good with guest interaction.
  • Excellent attention to detail.
Skills:
  • Excellent communication skills both written and oral, in English.â¯â¯
  • Foreign language skills advantageousâ¯â¯
  • Ability to multitask and ensure good time-managementâ¯
  • Extremely proactive with an outgoing, charismatic, and approachable character.
Please note that if you have not received a response within 14 days of submitting your application that your application was unsuccessful.


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