Network Support Engineer

3 days ago


Johannesburg, South Africa Elite Search Full time
Responsibilities:

As a Tier 2 Network Support Engineer, you will be at the forefront of client support operations. Your responsibilities will include:
  • Providing professional second-line remote technical support to clients.
  • Proactively identifying and resolving technical incidents and problems.
  • Ensuring network security by implementing and maintaining robust security measures.
  • Managing and configuring Juniper and Cisco routers, switches, firewalls, and Fortigate networking equipment.
  • Collaborating with clients to optimize their network configurations.
  • Maintaining and enhancing network infrastructure.
  • Continuously improving our service delivery processes.
Qualifications:
To excel in this role, you should possess the following qualifications:
  • 5-7 years of relevant IT and ISP experience.
  • A strong background in network security.
  • Practical experience with Juniper and Cisco routers, switches, firewalls, and Fortigate networking equipment.
  • Cisco Certification CCNP, CCSP, or CCIE (currently studying or working towards).
  • Juniper and Fortigate Certifications are a significant advantage.
  • Knowledge of MPLS, IPSec VPN, L2TP tunnels, and GRE tunnels .
  • Familiarity with firewall UTM features , including web content filtering, IDS, IPS, DOS mitigation, and Anti-virus.
Why this company?
  • Growth Opportunities: invest in your professional development.
  • Dynamic Culture: Work in a vibrant and collaborative environment.
  • Service Excellence: Join a team that values client satisfaction.
  • Beautiful Setting: Enjoy catered lunches in a picturesque location.
  • Competitive Compensation: reward talent and hard work.
If you're ready to make your mark in the world of network support engineering and want to be part of a team that values excellence, apply today. Join this company on our journey to provide cutting-edge IT solutions and unparalleled client support.
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