Senior ICT Infrastructure Manager

4 days ago

Johannesburg, South Africa Network Recruitment Full time
Key Objectives:
  • Ensure the integrity and reliability of the ICT infrastructure.
  • Support the delivery of ICT services and contribute to the vision of IT development.
  • Advise senior management on emerging technologies and future ICT trends.
  • Contribute to the continued development of IT processes and procedures.
Educational Background:
  • Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field.
Certifications:
  • Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP)
  • Red Hat Certified Engineer (RHCE) or Red Hat Certified System Administrator (RHCSA)
  • Microsoft Certified: Azure Solutions Architect Expert or Azure Administrator Associate
  • AWS Certified Solutions Architect or AWS Certified SysOps Administrator
  • CompTIA Network+ or CompTIA Server+
Experience:
  • A minimum of 10 years in IT infrastructure management, system administration, or a related field.
  • Extensive hands-on experience with server hardware and operating systems (Linux, Windows Server, Blades, Standalone).
  • Proven experience in setting up and managing network devices (routers, switches, firewalls).
  • Expertise in firewall management (Fortigate) and network technologies (LAN, WAN, SAN, VPN).
  • Proficient with virtualization technologies (VMware, Veeam) and cloud platforms (AWS, Azure, Google Cloud).
  • Solid experience with IT Security protocols (FortiGate Firewall, Kaspersky, MFA, Bitlocker, ZScaler).
  • Familiar with containerization technologies like Docker and Kubernetes, and automation tools such as Ansible , Terraform , and Puppet .
Technical Skills:
  • Strong understanding of networking protocols , IP addressing, and subnetting.
  • Proficiency in managing cloud infrastructure and implementing IT automation.
  • Expertise in security protocols, VPNs , and encryption techniques.
  • Experience in PowerShell scripting and ITSM principles (Incident, Problem, Change Management).
  • Knowledge of Windows Server Administration (DNS, DHCP, Active Directory) and Linux OS management.
  • Strong experience with DNS management , VPN management , and VOIP/Hosted PBX systems .
Soft Skills:
  • Strong analytical and troubleshooting skills .
  • Excellent communication and collaboration abilities .
  • Ability to manage multiple projects and priorities efficiently.
  • Strong organizational skills and attention to detail.
Duties and Responsibilities:
  • Network and Infrastructure Management : Ensure the network infrastructure, servers, and ICT systems are running optimally.
  • Client Support : Efficiently manage and resolve ICT support requests.
  • Planning and Development : Identify future upgrades and developments, cost projects, and liaise with external suppliers.
  • System Design and Administration : Oversee the design, implementation, and maintenance of all ICT systems, including network, storage, and backups.
  • Security and Compliance : Ensure all systems adhere to security protocols and data protection regulations, including compliance with POPI Act.
  • Disaster Recovery and Contingency Planning : Manage backup systems, disaster recovery protocols, and work with vendors for hardware repairs and system upgrades.
  • Hardware & Software Management : Oversee the installation and maintenance of computer hardware, networks, and software.
  • Technical Support : Provide day-to-day maintenance of the Group's IT systems, user management, and troubleshooting.
  • Collaboration : Work closely with internal teams, external contractors, and suppliers to implement new projects and enhancements.
  • Documentation & Auditing : Maintain an inventory of all IT hardware, software, and licenses; ensure compliance with audit processes.
Additional Responsibilities:
  • Support health and safety initiatives within the organization.
  • Participate in safeguarding efforts and promote the welfare of staff.
  • Stay current with IT policies, procedures, and best practices, and undertake continuous professional development.
  • Engage with the companys mission, values, and ethos, contributing to a positive and collaborative work environment.
Apply now

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