Customer Service Advisor
1 week ago
Respond to customer questions regarding products, services, order status, and account information via email. Assist customers in placing, modifying, or cancelling orders and ensure accurate entry of order details.Handle customer complaints about issues like damaged items, incorrect orders, or delivery delays, aiming to provide a satisfactory resolution. Offer detailed information about products, including specifications, availability, and pricing, to help customers make informed decisions.Assist customers in tracking their orders, updating them on estimated delivery times, and resolving any issues with delivery.Guide customers through the return and refund process, ensuring company policies are followed and that customers receive timely updates.Record customer feedback and complaints to share with the relevant departments, helping the company improve its products and services.Ensure compliance with company policies, procedures, and quality standards during all customer interactions.Work closely with teams like logistics, inventory, and marketing to resolve customer issues and ensure seamless service delivery.Requirements: At least 2 years of experience working on an online retail campaign in a call centre.Grade 12
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Customer Service Advisor
1 week ago
Cape Town, South Africa Webhelp Full time**Advisor** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: **Reimagine your career** Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an...
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Customer Service Advisor
1 week ago
Cape Town, South Africa Webhelp Full time**Job Advert** Reimagine your career** Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign. With game-changers in over 70 different...
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Customer Service Advisor
7 days ago
Cape Town, South Africa Webhelp Full time**Advisor** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: - Are you the work hard/play hard type? We have an opportunity for goal-driven go-getters to join vibrant Cape Town office of bubbly beings who bring fun to work every day! - We’re looking for a team of fast learners and quick thinkers to jumpstart their career...
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Customer Service Advisors
3 days ago
Cape Town, Western Cape, South Africa Huntswood Full time R150 000 - R250 000 per yearWe're Hiring: Seasonal Customer Service AdvisorsWe're looking for Customer Service Advisors with Webchat and Voice experience to join our global team. Are you a confident communicator and passionate about helping people? Do you thrive in a fast-paced, client-focused environment? If YES, then we're looking for you to join our global team as a Customer Service...
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Customer Service Advisor
4 days ago
Cape Town, South Africa Webhelp Full time**Advisor** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: If you’re highly organised with a critical eye for detail, passionate about sharing knowledge and empowering others, then we need you to join us as a Customer Service Advisor on an innovative campaign in our Cape Town office. In this role, you'll act as the...
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Customer Service Advisor
2 days ago
Cape Town, South Africa Webhelp Full time**Job Advert** Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign with a salary of R7166. With game-changers in over 70 different...
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Customer Service Advisor
2 days ago
Cape Town, South Africa Webhelp Full time**Customer Service/Support** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: - Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an...
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Customer Service Advisor
2 days ago
Cape Town, South Africa Select One Full timeThe purpose of the role is to provide an exceptional customer experience on every customer interaction, by positively engaging and enhancing customer loyalty and value, through providing solutions and resolving customer queries in an efficient manner. Duties will include but not be limited to: - Escalate all relevant queries to the relevant role players,...
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Customer Service
3 days ago
Cape Town, South Africa Capita Full timeA leading consulting firm in Cape Town is looking for a Customer Advisor to enhance customer relationships. The role involves responding to inquiries, handling escalated complaints, and generating sales through excellent service. Candidates must have experience in BPO and strong communication skills. The position offers a competitive remuneration package,...
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Customer Service Advisor
1 week ago
Cape Town, Western Cape, South Africa Pepkor Lifestyle Full time R104 000 - R156 000 per yearIntroduction: We are looking for a hard-working and energetic Customer Service Advisors to join our fast-paced retail environment, where every day is unique and interesting. The ideal candidate must possess excellent customer service skills, a high level of accuracy and act with honesty and integrity.Description: The professional interaction of all customers...