Key Accounts Coordinator III

4 weeks ago

Roodepoort, South Africa Clicks Group Limited Full time

Key Accounts Coordinator III (Link) - Coastal Listing reference: click_ Listing status: Online Apply by: 11 November 2025 Position summary Industry: FMCG & Supply Management Job category: Other: FMCG, Retail, Wholesale and Supply Chain Location: Roodepoort Contract: Permanent EE position: Yes About our company Clicks Group Introduction We are seeking to appoint a Key Accounts Coordinator III (Link) - Inland to support all Inland Link and independent pharmacy customers where necessary. The candidate will report into the Key Account Manager. Job Purpose: To provide support to the national and key account managers, by coordinating and organizing all critical functions linked to the service level agreements within the Link channel, in line with the UPD strategic and Group objectives Key Performance Areas: To efficiently offer support to the Key Account team, communication and correspondence with key stakeholders, as well as the efficient delivery of any other relevant tasks as and when required, in order to provide the necessary support to the Key Accounts Manager in a professional manner To assist in managing inventory levels by compiling daily stock reports To manage, resolve and provide feedback on day-to-day customer and client care queries on time using identified business tools / email (collection, delivery and non-delivery issues). To liaise, co-ordinate and follow up on special customer deliveries. To generate, compile and distribute reports and stats when required. To liaise with customers on orders, as well as create and circulate to the relevant departments. To proactively identify areas within UPD where process efficiencies can be improved and provide solutions to consistently reduce costs. To manage day to day adhoc requests from customers (including invoices, POD's) Compile KPI reports in conjunction with Key Account Manager. To commute to customers Skills: Communication skills (verbal and written) Presentation skills Relating and networking skills Analytical skills Planning and organising (prioritisation skills) Problem solving skills Customer service management MS office Advanced Excel and analytical skill Knowledge: Knowledge of service excellence and customer principles Knowledge and understanding of the industry (pharmaceutical / healthcare desirable) Knowledge of SAP IT systems Personal Competencies: Report writing Delivering results and meeting customer expectations Following instructions and procedures Analysing Presenting and communicating information Adhering to principles and values Planning and Organising Ability to work under pressure and respond to requests timeously Minimum Education & Qualification: Matric Post matric certificate/qualification in administration/customer care (desirable) Nursing experience would be advantageous (hospital key accounts coordinator) NB: Must have own reliable transport and valid driver’s licence Minimum Job Related Experience: 2 – 3 years’ experience in areas of customer care preferably with some experience in pharmaceutical/retail/healthcare. 2 – 3 years’ experience in visiting customers face to face N.B: We endeavour to provide feedback to all candidates whenever possible, however, if you don\'t hear from us within 14 days from the closing date, please consider your application unsuccessful. Do you require help with the registration process? #J-18808-Ljbffr

  • Key Accounts Coordinator III

    4 weeks ago

    Roodepoort, South Africa Clicks Group Limited Full time

    Key Accounts Coordinator III (Link) - Coastal Listing reference: click_ Listing status: Online Apply by: 11 November 2025 Position summary Industry: FMCG & Supply Management Job category: Other: FMCG, Retail, Wholesale and Supply Chain Location: Roodepoort Contract: Permanent EE position: Yes About our company Clicks Group Introduction We are seeking to...

  • Key Accounts Coordinator III

    3 weeks ago

    Roodepoort, South Africa Clicks Group Full time

    Position Overview Industry: FMCG & Supply ManagementJob category: Other: FMCG, Retail, Wholesale and Supply ChainLocation: RoodepoortContract: PermanentEE position: Yes About Our Company Clicks Group Introduction We are seeking to appoint a Key Accounts Coordinator III (Link) – Inland to support all Inland Link and independent pharmacy customers where...

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    1 week ago

    Roodepoort, Gauteng, South Africa Clicks Group Limited Full time R400 000 - R600 000 per year

    Listing reference: 022503Listing status: OnlineApply by: 11 November 2025Position summaryIndustry: FMCG & Supply ManagementJob category: Other: FMCG, Retail, Wholesale and Supply ChainLocation: RoodepoortContract: PermanentEE position: YesAbout our companyClicks GroupIntroductionWe are seeking to appoint a Key Accounts Coordinator III (Link) - Inland to...

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    3 weeks ago

    Roodepoort, South Africa Clicks Group Full time

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