Dental Receptionist – Cldr

Main job function We are seeking a dynamic receptionist to join our front-office team. Responsibilities Booking and managing appointments Confirming treatment plans before appointments Receiving and processing payments promptly Liaising with referrers and laboratories Providing excellent communication and support to patients and colleagues Skills & Qualities Administrative Skills: Proficiency in tasks like word processing, data entry, scheduling, and managing emails and databases Computer Skills: Ability to use dental practice management software (like Dentrix) and other office applications Customer Service: Exceptional ability to interact with patients and provide a professional, friendly, and empathetic experience Communication: Strong verbal and written communication skills for interacting with patients, colleagues, and insurance companies Organization: Ability to multitask, prioritize tasks, and maintain an organized work environment in a busy dental practice Problem-Solving: Ability to handle unexpected situations and address issues calmly and efficiently Dental Terminology: Some employers value a working knowledge of dental terminology Professionalism: A professional and confident demeanor is important for interacting with patients and colleagues Confidentiality: The ability to maintain patient confidentiality and professionalism is essential Teamwork: A willingness to work collaboratively as part of a dental team Qualifications High School Diploma / GED: This is the minimum educational requirement for most dental receptionist positions Additional Training: While not always mandatory, obtaining a certificate or associate's degree in office administration, medical administration, or dental office management can make a candidate more competitive Experience Dental / Medical Office Experience: Previous experience in a dental or medical office setting is a significant advantage Customer Service Experience: Experience in general customer service or any other related administrative role is considered beneficial Salary R25k #J-18808-Ljbffr