Dental Receptionist – CLDR

Main job function We are seeking a dynamic receptionist to join our front-office team. The role includes, but is not limited to: Booking and managing appointments Confirming treatment plans before appointments Receiving and processing payments promptly Liaising with referrers and laboratories Providing excellent communication and support to patients and colleagues Skills & Qualities Administrative Skills: Proficiency in tasks like word processing, data entry, scheduling, and managing emails and databases. Computer Skills: Ability to use dental practice management software (like Dentrix) and other office applications. Customer Service: Exceptional ability to interact with patients and provide a professional, friendly, and empathetic experience. Communication: Strong verbal and written communication skills for interacting with patients, colleagues, and insurance companies. Organization: Ability to multitask, prioritize tasks, and maintain an organized work environment in a busy dental practice. Problem-Solving: Ability to handle unexpected situations and address issues calmly and efficiently. Dental Terminology: Some employers value a working knowledge of dental terminology. Other Professionalism: A professional and confident demeanor is important for interacting with patients and colleagues. Confidentiality: The ability to maintain patient confidentiality and professionalism is essential. Teamwork: A willingness to work collaboratively as part of a dental team Qualifications High School Diploma/GED: This is the minimum educational requirement for most dental receptionist positions. Additional Training: While not always mandatory, obtaining a certificate or associate’s degree in office administration, medical administration, or dental office management can make a candidate more competitive Experience Dental/Medical Office Experience: Previous experience in a dental or medical office setting is a significant advantage. Customer Service Experience: Experience in general customer service or any other related administrative role is considered beneficial. Salary R25k #J-18808-Ljbffr