Training Facilitator
5 days ago
An exciting career opportunity exists at Medipost for a Training Facilitator, reporting to the MTA Operations Manager. This position is based in Gezina, Pretoria. The purpose of this position is to create a learning environment in the organization through developing, coordinating and effectively facilitating training intervention programmes as per business need by ensuring the needed training outcomes are met. Key performance areas: Quality Assurance of Operational Training Training facilitation evaluation from trainees. Expected knowledge gained by the trainees on the Medipost system – feedback from trainee reporting manager within required timelines; 25th of month following training. Pro-actively prepare and plan facilitations according to agreed rosters for ad-hoc training. Facilitate training sessions based on assessment criteria and outcomes. Ensure system training timelines are met as per program for Group Induction, Theoretical training, Practical training and Assessments. Facilitate assessments where applicable and ensure adequate preparation and control measures are adhered to. Assess trainee’s competence and provide constructive feedback on areas of non-compliance with action plans to improve and correct. Operational Training material and need Preparation of training material and applicable resources for the Medipost App training sessions. Ensure training material for Medipost systems are relevant and correct – annual review with SOP updates. Assist with Group Induction and Medi-excellence facilitation and development of material. Reporting Record keeping and monitoring of the Medipost App training through attendance registers, that will be submitted for filing and archiving. Compile Medipost App trainee reports at the end of the specific month to be distributed to the applicable line manager, by the end of the first week of the following month. Complete probation forms for MP App advance trainees, for the applicable time spent in training, by assessing employee’s competency regarding knowledge that should have been gained and distribution of the probation form to the applicable line manager together with other reports. Learning and development projects Design and develop training material, as well as facilitate sessions for MTA and the Medipost Group based on business need. Policies and procedures Adherence to good housekeeping practices. Time & attendance management according to Company Policies. Ensure adherence to all applicable company SOPs and policies. REQUIREMENTS: QUALIFICATION Registered as Training Facilitator EXPERIENCE 2 – 3 Years’ Training experience IDEAL Knowledge of Medipost operations and processes 2-3 years Experience with Medipost App 2-3 years COMPETENCIES: Communication Teamwork Planning and organizing Achieving results Problem solving Technical credibility Change management “Medipost Holdings is committed to the promotion of employment equity within the workplace which is a driving factor in all recruitment decisions. Medipost further encourages and welcomes applications from persons with disabilities in creating a diverse and equitable workplace.” Closing Statement: “We are committed to building a team that represents a variety of backgrounds, perspectives, and skills; the more inclusive we are the better our work will be. Should you however not hear from us within a period of 2 weeks, you can consider your application unsuccessful.” #J-18808-Ljbffr
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