Small Business Banker

3 weeks ago

Newcastle, South Africa NAB Full time

About the Team Join us on this exciting growth journey This role sits in our Business Direct Small Business team that’s doubling down on customer obsession and supporting our colleagues. Location: Newcastle NSW Job Overview We’re looking for the best and brightest to deliver the best for our customers. You’ll need motivation to build genuine personal connections with our customers, lending experience in business or retail banking, an excellent understanding of the SME market, strong customer and relationship management, and problem‑solving, critical thinking and negotiation skills. Responsibilities Be part of a collaborative & high performing relationship‑driven culture. Grow alongside your customers. Keep things simple whilst managing small business lending requests up to $2 million and home lending up to $3 million. Move with speed in this role to grow revenue and drive customer advocacy. Be customer obsessed and increase the portion of customers who consider NAB to be their Bank of Choice. Own it by understanding our customers’ needs to provide tailored holistic banking solutions. Win together by engaging and building relationships with our Retail Branch and Broker network to increase portfolio performance and customer outcomes. Qualifications Motivation to build genuine personal connections with our customers empowering them to feel confident and bring their business dreams to life. Lending experience in business banking or retail banking. Excellent understanding of the SME Market. Strong customer and relationship management. Problem solving, critical thinking, and negotiation skills. Inclusion & Diversity A diverse and inclusive workplace works better for everyone. We know that our people make us who we are. That’s why we’ve built a culture of equity and respect where everyone feels valued and appreciated for being their authentic selves. We continue to foster an inclusive environment where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way. Recruitment Process & Accessibility For details on the recruitment process and accessibility please visit our Careers page. To discuss adjustment requirements please contact the NAB Careers team (please reference job number) or visit our Careers page through the link above for other contact options. Join NAB If you think this role is the right fit for you we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted. Key Skills Sales Experience, Presentation Skills, Financial Services, Customer Service, Financial Acumen, Fraud, Math, Military Experience, Banking, Upselling, Cash Handling, RMF Employment Details Employment Type: Full Time Experience: years Vacancy: 1 #J-18808-Ljbffr

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