Operations and Maintenance Performance
1 month ago
Operations & Maintenance Performance Manager required in Bryanston for a Fixed Term Contract Role (6 months) . In this role, you would be required to oversee maintenance and upgrades of Network Infrastructure ensuring specifications, building and civil standards and budgets are adhered to at all times.
Requirements:
- Relevant Electrical and/or Mechanical and/or Facilities and /or Construction Management - 3 year Degree / Diploma (BSc, B.Tech, S4, N6, T3)
- Project management experience
- 5 years experience in Contractors Supervision, Vendor Management, Power Design, RMS Site monitoring systems and Power Technologies.
Duties:
- Oversee the end-to-end maintenance of all passive base station infrastructure of the region.
- Co-ordinate upgrades of the existing infrastructure
- Ensure that budgets are adhered to, and relevant quotations are analysed in terms of specifications.
- Maintain a good working relationship with contractors/subcontractors to ensure high quality of relevant outputs needed.
- Provide information/reports regarding the progress of upgrade; preventive/corrective maintenance projects to all the relevant parties
- Ensure guidance and performance of vendors as per contract deliverables.
- Maintain proficiency in documenting processes and monitoring performance metrics for the NOC, Field Operations and Power Sections
- Set performance targets, measure, and monitor progress and performance of Maintenance vendors and other Vendors against agreed SLAs, Quality and Performance Management Criteria.
- Monitor and manage the performance of the passive infrastructure using best business processes and practices to deliver uptime to all clients on the network.
- Coordinate compilation and distribution of daily, weekly, monthly, quarterly, and yearly Performance reports for use by Internal Operations Team, Management and Tenants, capturing Performance Trends against the KPIs.
- Prepare timely and accurate Management Reports and Dashboards highlighting analysis of Key Performance Indicators and Trends and provide management with Reactive and Proactive Intelligence.
- Prepare root cause analysis report and share with different stake holders to close gaps.
- Develop & collate periodic and ad hoc performance reports.
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