Lead: Strategic Projects and Business Optimisation
2 weeks ago
Apply by We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: To see what life at Capitec is all about and complete a short assessment, please click here Once you have completed the above finalize your application by clicking apply below. Purpose Statement To contribute towards the enhancement of the Business Support Centre’s customer experience and operational strategy through: Developing and interpreting business strategy and determining innovative solutions that will support strategy implementation Identifying areas of business efficiency and design, and working with relevant stakeholders to implement/improve solutions and achieve business excellence Identifying, enabling and maintaining strategic partnership opportunities with internal and external organisations that will enhance Capitec’s business offering Supporting senior management and department heads in activities related to strategy, structure and process improvement with focus on delivery and problem-solving, with the client experience in mind Serving as a conduit between operational and technological enablement teams within the context of the Business Support Centre (contact centre) Experience MINIMUM: Minimum of 5 - 7 years’ experience within financial services, contact centre or retail environment Proven experience in the development of new business cases/concepts/ideas Proven experience in building and managing business / partner relationships Proven experience in converting strategy into impactful business outcomes Proven experience in interacting/engaging and transferring knowledge effectively, to a wide range of Internal &external stakeholders, up to senior management level IDEAL 5+ years’ experience in financial services/consulting/contact centre Qualifications (Minimum) Honours Degree in Commerce or Business Management Qualifications (Ideal or Preferred) Masters Degree in Business Administration Knowledge MINIMUM: Understanding of Financial Services products and services Commercial business knowledge ‘Start up’ type techniques and processes Applying innovative and creative concepts into a practical commercial environment Business research techniques and models Strong Excel, Word, PowerPoint and Outlook capabilities Basic understanding of relevant legislation Data and analytics IDEAL: In-depth industry knowledge, specifically in relation to developments (banking of the future, as well as opportunities directly or indirectly related to banking) Skills Interpersonal & Relationship management Skills Management skills Problem solving skills Researching skills Strategic Thinking Skills Conditions of Employment Clear criminal and credit record Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals. #J-18808-Ljbffr
-
Bellville, South Africa Capitec Bank Ltd. Full timeSelect how often (in days) to receive an alert: Lead: Strategic Projects and Business Optimisation We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: 1.To see what life at Capitec is all about and complete a short assessment, pleaseclick...
-
Bellville, South Africa Capitec Bank Ltd. Full timeSelect how often (in days) to receive an alert: Lead: Strategic Projects and Business Optimisation We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: 1.To see what life at Capitec is all about and complete a short assessment, pleaseclick...
-
Bellville, South Africa Capitec Bank Full time» **Date**:18 Jun 2025 **Location**: Bellville, Western Cape, ZA **Company**:Capitec Bank Ltd **We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below**: 1. To see what life at Capitec is all about and complete a short assessment,...
-
Bellville, South Africa Capitec Full timeApply By We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: To see what life at Capitec is all about and complete a short assessment, please click here! Once you have completed the above finalize your application by clicking apply below....
-
Bellville, South Africa Capitec Bank Full timeA dynamic banking institution in Bellville is seeking an experienced professional to enhance its Business Support Centre's customer experience and operational strategy. The ideal candidate will have significant experience in financial services, demonstrate strong relationship management skills, and contribute towards innovative business solutions. A passion...
-
M.i Lead
4 days ago
Bellville, South Africa CX-International Full time**Role Profile and Person Specification** **Purpose of the Role** CXI are seeking a highly skilled and experienced MI Lead to join our team. The MI Lead will be responsible for overseeing the management and analysis of data and information within the business, providing valuable insights and recommendations to support strategic decision-making and business...
-
Business Process Specialist
1 week ago
Bellville, South Africa Santam Full timeCAREER OPPORTUNITY Santam has a unique opportunity for a Business Process Specialist, to form part of the Business Process Optimisation team. The Team supports multiple companies within the Santam Group through the offering of the following services: Lean Six Sigma Training and Certification, Lean Six Sigma Project Execution, Process Excellence Training,...
-
SENIOR BRAND
4 weeks ago
Bellville, South Africa Cape Projects Construction Full timeOverview An established group of real estate companies in Cape Town is looking for an inspired and experienced Senior Brand & Marketing Manager to shape, elevate, and lead the group’s brand presence. This role is ideal for a strategic thinker with a creative edge — someone who can balance big-picture vision with hands-on delivery, ensuring the brand...
-
Space Optimisation Specialist
2 days ago
Bellville, South Africa Sanlam Full timeWho are we? Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of three clusters - Sanlam Corporate, Sanlam Retail Mass and Sanlam Retail Affluent. The Sanlam Life and Savings Office provides...
-
Data Delivery Lead
6 days ago
Bellville, South Africa Sanlam Full time**What will you do?** - The Santam Group Data Strategy Office is seeking an Agile Data Delivery Lead to manage the successful execution of strategic data initiatives. This role focuses on achieving business outcomes by leading data initiatives that advance Santam’s data-driven maturity. Key responsibilities include defining opportunities, mitigating risks,...
