Commercial Account Manager

Get AI-powered advice on this job and more exclusive features. You will report to the Operations Manager, and be based at our Rosebank, Johannesburg office in South Africa. As a Commercial Account Manager, you will be responsible for maintaining and developing relationships with existing customers, identifying and executing on sales opportunities, and expanding the utilisation of GIM Suite across existing mining and exploration sites. You will play a critical role in sustaining revenue, supporting customer success, and ensuring that acQuire continues to deliver value to our clients across the EMEA region. Here’s What We Need From You Minimum 3 years experience in a technology sales role, preferably within the mining and exploration industry Diploma or higher qualification in Sales & Marketing, Commerce, or Geosciences (or equivalent relevant field) Strong knowledge of the resources sector, with an ability to engage effectively with mining clients across juniors, mid-tiers, and large multi-commodity majors Demonstrated experience with Customer Relationship Management (CRM) systems and sales pipeline management Proven ability to drive and close revenue opportunities, including renewals, tenders, and expansions Working knowledge of mining software products and industry workflows is highly desirable Established network of contacts within the mining industry would be advantageous Strong negotiation skills with the ability to balance technical detail and commercial drivers Excellent verbal and written communication skills, particularly in a business-to-business context Demonstrated ability to build and maintain relationships across all levels of stakeholders including management, geoscientists, database administrators, procurement, and IT Here’s What You’ll Do Build and maintain strong customer relationships across the mining and exploration value chain Proactively identify sales opportunities and execute strategies to expand acQuire’s footprint within existing customer accounts Communicate acQuire’s philosophy, value proposition, and solutions to customers at varying technical and strategic levels Participate in customer support and service agreement meetings (typically quarterly), ensuring alignment on deliverables and opportunities Sustain acQuire’s maintenance revenue portfolio while delivering accurate revenue forecasting and reconciliation Collaborate internally with Technical Support, Product Development, and Implementation teams to ensure customer needs are met Contribute to product development insights by communicating customer challenges and market feedback into GIM Suite’s technology development roadmap Demonstrate sufficient technical understanding of acQuire’s products to answer customer questions confidently and accurately Represent acQuire professionally with customers, partners, and at key industry events across the EMEA region Benefits We Offer Flexible hybrid work model (3 days in office / 2 days remote) Employee Assistance Program (EAP) Dedicated training levy and training leave to support ongoing professional development Specialised leave for community engagement and volunteer work Commuter benefits designed to incentivise sustainable and green transport options Participation in acQuire’s Social Club events and functions Opportunities to grow with our ever-expanding global footprint across APAC, EMEA, and NAM About Us acQuire provides strategic software solutions so when the right information is available to the right people, they can make business decisions with confidence. We work with the world’s leading organisations to tackle increasingly complex data challenges impacting Environmental, Social and Governance (ESG), as it relates to the earth’s resources, the natural environment, and their communities. Founded in 1996, acQuire originated in Perth, Western Australia, and since 2018 has been a part of Constellation Software, Inc via its operating group, Vela Software. acQuire currently has six offices around the globe, with customer support centres operating in each major time zone. Application Requirements Please include a cover letter explaining why you’re the best person for the role. Your application cannot be considered if a cover letter is not included. For a confidential discussion, please contact #J-18808-Ljbffr