Senior Automation Design Practitioner

Requisition nr : Nedbank Personal and Private Banking IT Application Development Manage Self: Professional Position Why join our team Take your automation career to the next level by joining a high-performing, award-nominated team that’s redefining what’s possible in intelligent automation. As a Senior Design Practitioner , you’ll play a key role in delivering transformative solutions that drive real business value—contributing to a portfolio that has already unlocked nearly R1 billion in benefits. This role offers the perfect blend of technical depth and leadership opportunity, with exposure to executive stakeholders, complex automation challenges, and cutting‑edge tools like Blue Prism. You’ll thrive in a collaborative, agile environment that values innovation, mentorship, and continuous learning. If you're passionate about building future‑fit solutions and want to be part of a team that’s setting the benchmark in South Africa’s automation space, this is your opportunity. Job Purpose To contribute towards Nedbank’s aspirations of being world class at managing risk and to achieve excellence in execution by applying analytical insights, innovative thinking and automating the business need. Job Responsibilities Expectations of a Senior Design Practitioner II is to build on all gained experience. In addition, it is expected that alternative innovative skills and or tools are explored for the possible use in automation. The individual is resourceful, innovative, creative, produce high quality work, have highly productive designs and not only adds value through his/her own work but is willing to share the knowledge with the entire team. The individual can run with multiple processes at a time and drive the lifecycle without much guidance. Likely to be the Tech Leads right hand. Perform requirements and gap analysis to understand, structure, organize and specify the business need. Lead the process walkthrough sessions to ensure correct interpretation of the business need and to eliminate any uncertainties. Include a junior member of the team to shadow the proceedings. Provide mentorship and coaching where needed to ensure knowledge transfer. Facilitate and drive requirements sign off session with your business stakeholders. Include a junior member of the team to shadow the proceedings. Provide mentorship and coaching where needed to ensure knowledge transfer. Apply design thinking skills, problem-solving skills & out-of-the-box thinking to define a dynamic, sustainable and re‑usable solution. Scrutinise the business need to identify additional opportunities to add business value. Use insights gained from the analysis phase to identify possible process re‑engineering opportunities. Document requirements with quality and using your own words to ensure perfect understanding. Maintain the integrity of all current and future requirements for processes you are responsible for. Drive this principle through your squad. Use visual diagrams to model scope, process flows, and dependencies. Writing requirements using business language in order to ensure your SME’s is in alignment with WHAT they expect the automated process should do. Drive this principle through your squad. Writing your design using technical language to ensure it reflects HOW the automation will satisfy the Business need. Drive this principle through your squad. Creating all necessary artifacts and ensuring that the necessary signoffs are obtained Develop according to RPA best practices and principles, within an agile framework. Drive this principle through your squad. Deliver processes that is high in quality, adaptable, reusable, sustainable, dynamic and stable processes. Drive this principle through your squad. Testing both positive and negative scenarios. During testing small bugs are identified, scenarios surface that has not been catered for and gaps in exception handling become evident. Ensure stress testing is done to confirm the automated process can handle very high case volumes Conduct peer code reviews and testing. Develop dynamic objects that is re-used across squads. Debug and fix running processes and provide guidance to other team members Job Responsibilities continued Provide quality business support for processes your team is accountable for. Provide guidance where needed. Continuous awareness of running processes in your squad, to identify potential enhancements. Conduct estimate of work effort. Guide, coach and orientate Developers on squad projects to ensure adoption and consistent application of business analysis, process re‑engineering methods, tools and techniques to ensure standardised, high‑quality deliverables. Lead the process of upskilling the junior developers in your squad on alternative automation tool sets. Provide mentoring to graduates and junior developers. Drive trust, respect, consistency, accountability and quality within your squad by creating a collaborative, teaching work environment. Share experiences to avoid reinventing the wheel, be open for critique, be eager to learn from others, be resourceful to try solve your problem first but be confident to admit when you failed and ask when you need help. Drive cross team collaboration to optimise and refine a solution. Essential Qualifications - NQF Level Advanced Diplomas/National 1st Degrees Diploma Preferred Qualification Degree in Computer Science, Engineering or Information Technology Certifications Preferred: Blue Prism Solution Designer Certificate Minimum Experience Level Ability to develop processes at any level of complexity More than 4 years Blue Prism development Business Analysis techniques and practices experience Technical / Professional Knowledge Banking knowledge Banking procedures Business principles Business terms and definitions Data analysisGovernance Risks and Controls Microsoft Office Relevant Software and system Knowledge Business writing skills Cluster Specific Operational Knowledge Disclaimer Preference will be given to candidates from the underrepresented groups Please contact the Nedbank Recruiting Team at For assistance please contact the Nedbank Recruiting Team at Nedbank Ltd Reg No 1951/ /06. Authorised financial services and registered credit provider (NCRCP16). For assistance please contact the Nedbank Recruiting Team at #J-18808-Ljbffr