Customer Service Consultant
2 weeks ago
Customer Service Consultant - Fraud and Risk Join to apply for the Customer Service Consultant - Fraud and Risk role at Hello Group Hello Group is seeking to appoint a dedicated Customer Service Consultant to join our Fraud & Risk Department . This role is critical in ensuring customer concerns related to security, suspicious activity, and account irregularities are handled professionally, efficiently, and with the highest level of discretion and care. The consultant will manage queries, process tickets, and elevate concerns to the relevant departments as needed. Hello Group is a South African company with a bold mission: to create game‑changing integrated consumer and business services for migrant and marginalized communities. Our focus is on providing low‑cost, easily accessible, and simple‑to‑use financial solutions, all powered by cutting‑edge technology. What Hello Group Offers Onsite Barista – Because life’s too short for bad coffee Exciting Team Events – Work hard, play harder Teambuilding Activities – Get to know your teammates beyond the screen A Culture That Feels Like Family – No corporate robots here—just real people doing great things A Top-Notch Office Space – Where inspiration meets innovation. Seniority level Entry level Employment type Full-time Job function Other #J-18808-Ljbffr
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Afrikaans Customer Service Consultant
1 day ago
Centurion, South Africa Customer Loyalty Consultants Full time**CLC JOB DESCRIPTION** **EMPLOYEE**: TBC l **TITLE**: Customer Experience Ambassador **Purpose** To assist the Customer Experience Centre (CEC) with the vital role of performing customer service-related duties including the effective handling of inbound and outbound calls, logging cases on the CCA, performing follow ups and maintaining excellent...
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Customer Service Consultant
3 weeks ago
Centurion, South Africa Hello Group Full timeCustomer Service Consultant – Hello Group Join to apply for the Customer Service Consultant role at Hello Group Hello Group is a South African company with a bold mission: to create game-changing integrated consumer and business services for migrant and marginalized communities. Our focus is on providing low-cost, easily accessible, and simple-to-use...
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Customer Service Consultant
4 days ago
Centurion, South Africa Hello Group Full timeHello Group is seeking to appoint a dedicated Customer Service Consultant to join our Call Centre Department . The Customer Service Consultant will be responsible for managing both inbound and outbound calls. This role involves handling customer inquiries, verifying and requesting source of funds documents, and accurately capturing detailed information into...
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Customer Service Consultant
1 week ago
Centurion, Gauteng, South Africa Hello Group Full time R250 000 - R500 000 per yearHello Group is seeking to appoint a dedicatedCustomer Service Consultantto join ourCall Centre Department. The Customer Service Consultant will be responsible for managing both inbound and outbound calls. This role involves handling customer inquiries, verifying and requesting source of funds documents, and accurately capturing detailed information into the...
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Customer Service Consultant
24 hours ago
Centurion, Gauteng, South Africa Hello Group Full time R50 000 - R90 000 per yearHello Groupis seeking to appoint a dedicated,foreign language–specific Customer Service Consultantto join ourCall Centre Department. The ideal candidate must be able to communicate fluently in at least one foreign language (e.g., Hindi, Chichewa, Gujarati, Urdu, Portuguese, Swahili, Bengali, French, etc.) to support our diverse customer base.The Customer...
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Customer Service Consultant at Hello Group
7 days ago
Centurion, South Africa Next Careers Pty Ltd Full timeHello Group is seeking to appoint a dedicated Customer Service Consultant to join our Call Centre Department . The Customer Service Consultant will be responsible for managing both inbound and outbound calls. This role involves handling customer inquiries, verifying and requesting source of funds documents, and accurately capturing detailed information into...
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Recoveries Consultant
1 week ago
Centurion, South Africa Customer Loyalty Consultants Full time**Purpose** The purpose is to take full responsibility over third party recovery claims. Ensure efficient service levels to internal and external clients. The **Recovery Claims Consultant **is responsible for the following, including, but not limited to: **Main Activities and Key Areas**: - Handling recovery claims from allocation, right up until...
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Afrikaans Vaps Consultant
1 day ago
Centurion, South Africa Customer Loyalty Consultants Full time**Value Added Product (VAPS) Claims Consultant** **Purpose** The purpose is the effective claims handling and settlement of VAPS claims. Ensure efficient service levels to internal and external clients. These duties include accurate reserving of a claim, reviewing insurance policies to determine cover, contacting insured clients to obtain all required...
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Centurion, South Africa Next Careers Pty Ltd Full timeA leading financial services provider is seeking a dedicated Customer Service Consultant in Centurion, Gauteng. In this role, you will manage inbound and outbound calls, ensuring customer satisfaction while processing source of funds requests in compliance with banking regulations. Successful candidates will have a Matric Certificate and preferably...
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Short-term Claims Consultant
1 day ago
Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time**Gauteng**, Centurion** **R18'000.00 - R25'000.00 Monthly** CLC is seeking Short-Term Insurance Claims Consultants, who specialises in Personal-Lines Non-Motor Claims, to join our Emergency Claims Team. The purpose is the effective claims handling and settlement of claims. Ensure efficient service levels to internal and external clients. These duties...