Service Delivery Manager

Job Overview : We are seeking a results-driven Service Delivery Manager with 5-9 years of experience to oversee and optimize service delivery across our client portfolio. You will ensure high-quality service performance, build strong relationships with stakeholders, manage escalations, and drive continuous improvement in service management processes. Key...

**THE JOB AT A GLANCE** Senior IT Service Delivery Manager will be responsible for managing overall delivery of IT services to business with a focus on maintaining service level agreements, ensuring quality service, and managing stakeholder relationships. **WHAT WILL YOU DO?** **Oversee IT Service Delivery** *** **Identify Problems and Resolve...

**ABOUT THE ROLE** The IT Service Delivery Manager will oversee the delivery of IT services to the organisation, manage relationships with IT suppliers, and lead an internal IT support team. The goal is to ensure that our IT services align with business needs, are delivered efficiently, and are continually improved. This role is critical in bridging the gap...

**Let's Write Africa's Story Together!**Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.**Job Description**This role is responsible for delivery of a variety of IT services to support business objectives and is individually accountable for achieving results through others, over periods of 3 months to a year. The...

Structure, Grade & Reporting Job grade/level M6 Business Unit Digital Platform Solutions Department Octane Position reports to Account Manager: Ind Fuel Span of Control 0 Core Description Service Delivery Management Responsible for ensuring that contractual obligations are understood, and that SLAs are aligned Developing and owning the SLA measurement in...

When it comes to digital, physical or electronic payments, the whole world trusts Giesecke+Devrient. Now you too can discover your passion for the world of payment systems. Giesecke+Devrient is a globally active high-tech company headquartered in Munich, Germany. As a trusted partner of central banks and the entire currency industry, we increase security and...

**Position**: Service Desk Delivery Manager (ISP) **Location**: Johannesburg North A leading ISP is looking for an professional, customer-centric Service Delivery Manager to join their dynamic team! You MUST come from the ISP industry and have the relevant experience in service delivery with an excellent track record. This is an wonderful opportunity to...

Job Title Service Delivery Manager Location Johannesburg Nature of role Full-time Permanent role Reports to Head of Service Delivery South Africa Role Description Reporting to the Head of Service Delivery, the Service Delivery Manager has primary responsibility for providing senior client management support, incorporating service delivery oversight and...

Job Title Service Delivery Manager Location Johannesburg Nature of role Full-time Permanent role Reports to Head of Service Delivery South Africa Role Description Reporting to the Head of Service Delivery, the Service Delivery Manager has primary responsibility for providing senior client management support, incorporating service delivery oversight and...

**Requirements**: - IT Related Tertiary Qualification (Degree or Diploma) - Project Management Certification - ITIL V3/V4 (Foundation Experience in Microsoft Office, Excel, Word, Powerpoint, and Outlook) - Minimum of 7 Years of IT Service Delivery experience - Ability to prioritise tasks - Time management and multi-tasking skills with the ability to meet...