Assistant Manager

Assistant Manager (External Applications Only) Cashbuild – Klerksdorp, North-West, South Africa Responsibilities Strategic Management Assist the Store Manager to develop, implement and manage a Store Business Plan aligned with company strategy and strategic initiatives approved by the Divisional Manager and Operations Manager. Assist the Store Manager to grow and protect market share as defined in the strategy plan. Assist the Store Manager to achieve sales budgets and growth objectives by category. Assist the Store Manager to promote customer loyalty programmes (e.g., VIC, charge cards). Assist the Store Manager to manage the distribution of advertising material to ensure maximum efficiency. Assist the Store Manager to develop action plans proactively to protect the market when competitors enter. Grow and Protect Market Share Assist the Store Manager to achieve growth in market share. Assist the Store Manager to achieve sales budgets and growth objectives by category. Assist the Store Manager to promote customer loyalty programmes. Assist the Store Manager to manage the distribution of advertising material. Assist the Store Manager to develop action plans to protect the market when competitors enter. Customer Service Assist the Store Manager with implementing and monitoring the Customer Service strategy. Assist the Store Manager to maintain Customer Audits above 95%. Assist the Store Manager with a reliable, prompt Customer Delivery Service. Assist the Store Manager to grow and maintain VIC client base. Assist the Store Manager to achieve transaction budgets. Assist the Store Manager to recommend range improvements to suit the market. Assist the Store Manager to take action on Customer Surveys by implementing action plans when required. Asset Control: Stock Assist the Store Manager to manage and control shrinkage within the Store. Assist the Store Manager to manage the PIC process. Assist the Store Manager to manage wall‑to‑wall stock take. Assist the Store Manager to manage and control stock movement inside the store. Assure end control, IBTs and customer returns. Assist the Store Manager to analyze security requirements and implement changes. Assist the Store Manager to manage and maintain physical measures. Asset Control: Cash Assist the Store Manager to manage debtors and RD Cheques within the Store. Assist the Store Manager to manage petty cash. Assist the Store Manager to manage daily banking. Assist the Store Manager to manage shortfalls and overs. Assist the Store Manager to manage cheques and credit cards. Asset Control: Fixed Assets Assist the Store Manager to maintain and protect racking, displays, signage (internal & external), forklift, generator and IT equipment. Assist the Store Manager to maintain protection of the safe. Human Resource Management Assist the Store Manager to recruit and induct all employees. Assist the Store Manager to ensure training & development are in place. Assist the Store Manager to ensure succession planning and career pathing are in place. Assist the Store Manager to manage manpower requirements in line with division and store strategy and benchmarks. Assist the Store Manager to ensure open communication/relations with the Store Employee Committee. Assist the Store Manager to manage employee relations. Store Safety (OHSA) Standards Assist the Store Manager to manage safety aspects in line with local OHSA and/or neighbouring countries legislation. Ensure safety checklists are complete. Appointment of safety reps as per OHSA Act. Report incidents and record all incidents. Store Trading Standards Assist the Store Manager to maintain housekeeping standards. Assist the Store Manager to manage merchandising standards. Assist the Store Manager to implement and maintain correct planograms. Assist the Store Manager to maintain yard and parking areas. Profitability Assist the Store Manager to achieve operating income budget. Assist the Store Manager to manage the store according to the financial model, benchmarks and budgets. CB Way Assist the Store Manager to achieve the audit benchmark – monitor adherence of company standard compliance in store. Assist the Store Manager to implement and maintain controls and disciplines. Assist the Store Manager to implement corrective action plans where necessary. Key Competencies Leadership Takes the lead. Inspires others. Takes responsibility. Gives employees their own responsibilities. Stimulates and uses input from others. Shows appreciation for good performance. Results‑oriented Makes concrete agreements with others about the results to be delivered; remains focused on results when other things interfere. Makes an effort to achieve objectives. Has a clear goal in mind. Looks for a solution when achieving the objective becomes threatened. Finishes the job in time. Planning Ensures that the necessary means to perform the job are available on time. Puts matters in an efficient order when planning. Makes the plan understandable for everyone involved. Makes, and maintains a realistic plan. Sets priorities. Delegating When delegating, provides enough space and responsibility to perform the task. Delegates enough work to complete his/her own tasks. Clarifies results required and timing. Indicates to the employee why he/she is asked a particular question. Regularly checks progress of delegated work. Performing under pressure Delivers good results under pressure. Persists when faced with setbacks. Continues to do the right thing without making mistakes. Maintains even performance under pressure. Market orientation Actively seeks market information. Thinks of solutions to internal problems from the viewpoint of market position. Informs himself/herself of competitor offers and activities. Looks for opportunities that allow the organisation to benefit from market trends. Integrity Keeps promises. Creates realistic expectations. Is sincere. Handles sensitive information carefully. Shows awareness of values and indicates when boundaries are crossed. Accuracy Works in an orderly fashion. Ensures that matters are handled in an orderly and accurate manner from start to finish. Prevents mistakes. Invests energy in checking work for mistakes. Client focus Deals with clients in a friendly manner. Shows involvement in the client's problem. Makes clients feel welcome. Approaches the client's question with a can‑do mentality. Personal Development Is focused on self‑broadening or gaining more in‑depth knowledge. Follows relevant training programmes and/or seeks opportunities to gain experience. Seeks and uses opportunities for personal development. Asks for feedback to learn. Requirements Grade 12 with at least 2 years retail management experience. Valid driver’s licence. Valid ID or valid local work permit. Strong accounting skills. Ability to work under pressure. Basic computer literacy. Strong leadership skills. Strong administrative skills. Own transport and cell phone. Sound knowledge of health and safety (OHSA or neighbouring countries' legislation). Strong human resources skills. Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Information Technology Industries: Retail Referrals increase your chances of interviewing at Cashbuild by 2x. Get notified about new Assistant Manager jobs in Klerksdorp, North-West, South Africa. #J-18808-Ljbffr