Security Operations Manager

2 weeks ago

Pretoria, South Africa Africawork Full time

Expatriation to Mozambique. We are recruiting for our client, a leading provider of bespoke security services in Mozambique. We are seeking an Operations Manager to oversee the day‑to‑day operations of the organization under the direction of the Regional Managing Director - Africa. This role focuses on ensuring the success and growth of the business in Africa, monitoring security conditions, and making appropriate recommendations. Responsibilities Strategic Implementation: Design and implement effective business strategies and procedures. Goal Setting: Establish comprehensive performance and growth objectives. Customer Engagement: Convert inquiries into orders and enhance customer satisfaction through improved support processes. Project Management: Oversee current and future projects, ensuring successful execution. Team Leadership: Supervise staff across various departments, managing daily operations and delegation. Budget Management: Manage operational budgets to drive profitability and sustainabilitypany Culture. Operational Oversight: Monitor daily operations and staff performance across all departments. Performance Evaluation: Analyze and interpret performance data and metrics to assess effectiveness. Reporting: Prepare and submit reports and feedback to the Managing Director on key issues. Fundraising Support: Assist the RMD with fundraising initiatives as required. Expansion Participation: Participate in activities related to expansion, including investments, acquisitions, and partnerships. Vendor Management: Manage relationships with partners and vendors. Travel: Be prepared to travel locally and regionally within Africa. Authority: Engage with partners and vendors. Execute ongoing projects. Manage daily operations effectively. Adjust operational plans as needed. Communicate with customers regarding their needs and inquiries. Qualifications Experience: Minimum of 10 years in the security sector, including at least 3 years in an Operations Manager role. Security Expertise: Strong background in high-risk and control risk security environments. Legal Knowledge: Understanding of industry legal requirements, guidelines, and best practicesmunication. Business Acumen: Knowledge of various business functions, including supply chain, finance, customer service, and human resources. Analytical Skills: Skilled in data analysis and operational performance metrics. Technical Proficiency: Familiarity with MS Office applications. Problem Solving: Excellent critical thinking and problem-solving skills. Team Orientation: Collaborative team player with strong time management abilities. Interpersonal Skills: Excellent interpersonal and communication skills. Languages: Proficient in English; fluency in Portuguese is highly preferred. Mobility: Must be South African and willing to relocate to Mozambique. #J-18808-Ljbffr

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