Service Support Lead
1 week ago
Overview Location : Remote (South Africa) / Cape Town Department : Service Support Employment Type : Full-time About the Role The Service Support department plays a crucial role in ensuring the successful delivery of NSC's customer services. We design and manage the support infrastructure that underpins each customer contract, coordinating with internal stakeholders to ensure all systems, processes, and data are aligned for seamless service execution. We are seeking aService Support Leadresponsible for administrative, purchasing, and data management activities. This position requires an organised and detail-oriented professional with strong analytical capabilities. Responsibilities Manage complex administrative and purchasing processes related to customer support services. Liaise with vendors to obtain quotes, raise and receive purchase orders, and ensure financial accuracy. Maintain and analyse service-related data to identify gaps, inconsistencies, and improvement opportunities. Produce and maintain detailed Excel reports to support internal and client-facing operations. Collaborate closely with internal departments, including Sales, Service Desk, Finance, Client Services, and Logistics, to ensure service readiness and operational efficiency. Qualifications Proven experience in a dynamic administrative, purchasing, or operations role within acommercial or corporate environment. Strong commercial acumen, with the ability to understand budget constraints, assess cost-effectiveness, and make sound, margin-conscious decisions. Advanced Excel skills(data management, reporting, formulas). Excellent attention to detail and ability to manage multiple priorities in a dynamic environment Strong interpersonal and communication skills with a proactive, solution-oriented mindset. Comfortable working both independently and collaboratively in a remote setup. Desirable Skills Experience withvendor management and purchasing systems. Familiarity withbusiness process improvement or data analysis Previous experience within a similar service-driven organisation. #J-18808-Ljbffr
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Service Support Lead
4 weeks ago
WorkFromHome, South Africa NSC Global Full timeJoin to apply for the Service Support Lead role at NSC Global Location: Remote (South Africa) / Cape Town Department: Service Support ⏰ Employment Type: Full-time Overview The Service Support department plays a crucial role in ensuring the successful delivery of NSC’s customer services. We design and manage the support infrastructure that underpins each...
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Service Support Lead
3 weeks ago
WorkFromHome, South Africa NSC Global Full timeLocation: Remote (South Africa) / Cape Town Department: Service Support Employment Type: Full-time About the Role The Service Support department plays a crucial role in ensuring the successful delivery of NSC's customer services. We design and manage the support infrastructure that underpins each customer contract, coordinating with internal stakeholders to...
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Service Support Lead
4 weeks ago
WorkFromHome, South Africa Nsc Global Full timeOverview Location: Remote (South Africa) / Cape TownDepartment: Service Support E mployment Type: Full-time About the Role The Service Support department plays a crucial role in ensuring the successful delivery of NSC’s customer services. We design and manage the support infrastructure that underpins each customer contract, coordinating with internal...
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Service Support Lead
3 weeks ago
WorkFromHome, South Africa NSC Global Full timeLocation: Remote (South Africa) / Cape Town Department: Service Support Employment Type: Full-time About The Role: The Service Support department plays a crucial role in ensuring the successful delivery of NSC’s customer services. We design and manage the support infrastructure that underpins each customer contract, coordinating with internal stakeholders...
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Experienced Customer Support Specialist
1 week ago
WorkFromHome, South Africa Lead Generation Group Full timeOverview ONLY APPLY IF YOU HAVE 3+ YEARS OF REMOTE CLIENT SUPPORT EXPERIENCE. (NEED EXCELLENT VERBAL AND WRITTEN ENGLISH SKILLS) We are looking for a detail-oriented and empathetic Customer Support Specialist with proven experience delivering exceptional service. You will be the first point of contact for customers, ensuring their questions are answered,...
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Sales Team Lead
2 weeks ago
WorkFromHome, South Africa Lead Generation Group Full timeSales Team Lead (Remote) Location: South Africa (Remote)Schedule: US Hours About the Company Lead Generation Group is shaking up the world of B2B lead generation. We’re not interested in low-value volume—we focus on meaningful, high-converting conversations that lead to real revenue. As we continue to scale, we’re searching for a strong, experienced...
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Lead Full Stack Software Developer
2 weeks ago
WorkFromHome, South Africa Lead Forensics Full timeLead Full Stack Software Developer (SouthAfrica - Cape Town Based) Lead Forensics is a leading UK based SAAS company with products in the B2B sales and marketing space. We seek a lead-level full stack software developer (10+ years experience) to join our teams building customer-facing products. You’ll be technically leading work from initial design through...
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Lead Full Stack Software Developer
3 weeks ago
WorkFromHome, South Africa Lead Forensics Full timeLead Full Stack Software Developer (SouthAfrica - Cape Town Based) Lead Forensics is a leading UK based SAAS company with products in the B2B sales and marketing space. We seek a lead-level full stack software developer (10+ years experience) to join our teams building customer‑facing products. You’ll be technically leading work from initial design...
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Remote Service Support Lead: Data
1 week ago
WorkFromHome, South Africa Nsc Global Full timeA leading customer service provider is seeking a Service Support Lead to oversee administrative and purchasing processes for enhancing customer services. Ideal candidates will have proven experience in a dynamic operational environment, strong analytical skills, and advanced Excel capabilities. The position requires excellent attention to detail and...
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Remote Customer Support Specialist
1 week ago
WorkFromHome, South Africa Lead Generation Group Full timeA leading marketing solutions company based in Gauteng is seeking a detail-oriented Customer Support Specialist. The role involves delivering exceptional support, managing client accounts, and resolving issues efficiently. Ideal candidates have over 3 years of remote experience, excellent communication skills in English, and a collaborative spirit. The...
