Retail Assistant Store Manager

Retail Assistant Store Manager – PUMA Group Join to apply for the Retail Assistant Store Manager role at PUMA Group Mission The Retail Assistant Store Manager strategically manages and promotes sales to achieve or exceed sales, KPIs, and profitability goals to position PUMA to be the Fastest Sports Brand in the world. This is a developmental position for high performing Supervisors to continue growing their skillset in order to become a Store Manager. Responsibilities Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service. Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards. Responsible for assisting Store Manager with the recruitment, training, development and succession of high performing, results driven Associates and Supervisors. Spends 90% of their working time on the sales floor engaging with consumers, selling, and coaching employees. Will act as the Store Manager when the Store Manager is away from the store for any given reason. Assist the Store Manager in preparing and administering timely and accurate performance appraisals. Responsible for ensuring training programs (required per the Role), both Domestic and Global, are successfully completed to drive results within the store. Manage and monitor Loss Prevention education and awareness programs. Directly responsible for Loss Prevention and Operational compliance within store. Manage and achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts. Directly responsible for execution and processing of both incoming and outgoing merchandise. Assist the Store Manager in Communicating, managing and executing all Marketing driven initiatives and events within budget and according to all Policies & Procedures. Attend offsite training and position related meetings as required by Store Manager; travel may be required. Responsible for accurately processing sales, exchange, and refund transactions at the cash desk, with proper operation of the POS system, handling forms of tender with accuracy and respect, and ensuring proper discounts are applied when applicable. Also, responsible for processing employee transactions while adhering to the Associate Discount Policy & Procedure. Ensure execution and maintenance of all Visual Guidelines as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards. Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner. Required to comply with all Policies & Procedures, operational core competencies and key accountabilities. Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates and Customers. Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required. Qualifications Diploma in Retail Business Management. 2-3 years of management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear) with results driven track record. Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent Managers as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups and facilitate store visits. Strong interpersonal, communication and motivational skills. Strong organizational and time management skills. Commercial acumen. Leadership. PC-skills, MS-Office Knowledge, Outlook, Internet. Employment Details Seniority level: Associate Employment type: Full-time Job function: Customer Service and Sales Industries: Manufacturing, Retail, and Retail Apparel and Fashion Equal Opportunity Statement PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. #J-18808-Ljbffr