It Technician

3 weeks ago

Cape Town, South Africa Medipost Full time

Position IT Technician (YES Program) Location Cape Town Contract Fixed Term Contract Remuneration Stipend and Transport Allowance EE position Yes Introduction Medipost Pharmacy is looking for a professional, disciplined and self‑driven individual to join their dynamic IT Team in the capacity of an IT Technician (YES Program). Responsibilities Installing and maintaining systems and ensuring compliance with staff in Medipost Maintenance of hardware and software Overtime may be required, including working 2 Saturdays a month Network cabling on new projects, moves and maintaining IT support for hardware, software, desktops & telephones Computer, telephone and other device moves Formatting and setting up, loading software and operational programs of PCs & laptops Technical assistance via VNC / telephone Scanning in faulty or damaged devices to be written off and destroyed Assisting in setting up Mitel phones for new users Working through tickets that are logged Closing tickets with full details Logging tickets to COPFIN for faulty Kyocera printers Completing tasks within expected time frames and accuracy Mapping operational drives Loading of config files Loading and updating antivirus on systems Assist in asset tracking Reporting network errors and problems to Network specialist Reporting any errors or problems that influence the incompletion of duties Assist in annual/monthly stock take Assist in Technical Helpdesk when required Qualifications – Minimum Grade 12 CompTIA A or other related IT professional certification Qualifications – Ideal Valid driver's license Degree/diploma in IT Experience Minimum knowledge of IT Expert knowledge in how operating systems and software work Medipost App Microsoft Office and Windows Excel and Word Troubleshooting in Windows Skills Required Excellent problem-solving skills The capacity to work well within a team Logical thinking Interpersonal skills as you will regularly be in contact with colleagues and/or customers The ability to prioritize your workload The capacity to clearly explain a technical problem to a customer/colleague Outstanding listening and questioning skills Verbal and written communication skills, listening skills, patience, empathy, conflict resolution, customer service orientation Specific Requirements / Other important information Ability to prioritize large workload Ability to maintain policy guidelines within pressured situations Ability to act independently Ability to accept and take charge of projects allocated on short notice Willingness to work overtime during high-pressure periods EEO Statement Medipost Holdings is committed to the promotion of employment equity within the workplace which is a driving factor in all recruitment decisions. Medipost further encourages and welcomes applications from persons with disabilities in creating a diverse and equitable workplace. Closing Statement We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Should you, however, not hear from us within a period of 2 weeks, you can consider your application unsuccessful. #J-18808-Ljbffr

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