Assistant Manager Boutique Guest Lodge
3 weeks ago
Exciting position exists for dynamic professional to assist in full running of the Boutique Guest House.
This position is for an all-rounder in the industry.
The position can also be for a couple. (One in hospitality and the other in maintenace/farm/etc)
No children. No dogs / animals.
This is a “LIVE-IN” position. Basic accommodation is available.
As you will be living on a farm, knowledge of managing a farm will be an advantage.
Please, only apply if you have a passion for the industry, can work in a fast-paced environment and can meet the requirements below, PLUS…….
Requirements:
- A Hotel School Qualification will be advantageous.
- Must have 2 years previous relevant hotel experience.
- Have a passion for delivering outstanding customer service.
- Be a cheerful hard-working team player.
- Strong organisational and multitasking skills.
- Have excellent communication, inter-personal and problem-solving skills.
- Computer proficiency – experience with a booking platform, Microsoft Suite, email etiquette.
- Need to be able to assist in the kitchen, bar and restuarant.
- Able to contribute to marketing, (pricing, competitive analysis, and social media)
- Be comfortable with shift work, weekends, holidays.
- Own transport and valid driver’s license. Applicants without own vehicle will not be considered.
- Be willing to work in all departments to help achieve the goals of the business.
- Need to be able to stay on a farm (this is not a city position).This is a farm outside of Hazyview.
- As the Assistant Manager, you will play a critical role in supporting the Guest House Manager in overseeing daily operations, driving growth, and ensuring a positive customer experience. Being fully bilingual in Afrikaans and English could be an advantage.
Your Duties, with Guidance from the Manager, will Include:
- Involvement in administrative aspects of the business – Handling emails, guest inquiries on booking platforms, making, amending, and cancelling bookings, settling of guest accounts, liaising with suppliers and stock taking of business inventory.
- All front office tasks – Preparing registration forms; ensuring a smooth check-in experience; stay and check-out process; taking payments ensuring all accounts are settled in full; making note of any VIP guests or special requests; check-in pre-arranged late arrivals and handling of any guest complaints.
- Housekeeping tasks include opening and closing of the Guest House according to shift; ensuring that the breakfast room and pool area are clean and neat; assisting with breakfast prep, assist in the bar, service and cooking when needed.
- Routine management of staff in their daily duties; supervising kitchen and service staff; perform on-call duties as required; checking adherence to all policies as set out in the SOP manual; training of new staff.
To start immediately – within 2 days of appointment.
ONLY short-listed candidates will be contacted
The post Assistant Manager Boutique Guest Lodge (Couples welcome) appeared first on freerecruit.co.za .
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