Assistant Manager Boutique Guest Lodge

3 weeks ago


Hazyview Mbombela Ehlanzeni District Municipality Mpumalanga South Africa FreeRecruit Full time

Exciting position exists for dynamic professional to assist in full running of the Boutique Guest House.

This position is for an all-rounder in the industry.

The position can also be for a couple. (One in hospitality and the other in maintenace/farm/etc)

No children. No dogs / animals.

This is a “LIVE-IN” position. Basic accommodation is available.

As you will be living on a farm, knowledge of managing a farm will be an advantage.

Please, only apply if you have a passion for the industry, can work in a fast-paced environment and can meet the requirements below, PLUS…….

Requirements:

  • A Hotel School Qualification will be advantageous.
  • Must have 2 years previous relevant hotel experience.
  • Have a passion for delivering outstanding customer service.
  • Be a cheerful hard-working team player.
  • Strong organisational and multitasking skills.
  • Have excellent communication, inter-personal and problem-solving skills.
  • Computer proficiency – experience with a booking platform, Microsoft Suite, email etiquette.
  • Need to be able to assist in the kitchen, bar and restuarant.
  • Able to contribute to marketing, (pricing, competitive analysis, and social media)
  • Be comfortable with shift work, weekends, holidays.
  • Own transport and valid driver’s license. Applicants without own vehicle will not be considered.
  • Be willing to work in all departments to help achieve the goals of the business.
  • Need to be able to stay on a farm (this is not a city position).This is a farm outside of Hazyview.
  • As the Assistant Manager, you will play a critical role in supporting the Guest House Manager in overseeing daily operations, driving growth, and ensuring a positive customer experience. Being fully bilingual in Afrikaans and English could be an advantage.

Your Duties, with Guidance from the Manager, will Include:

  • Involvement in administrative aspects of the business – Handling emails, guest inquiries on booking platforms, making, amending, and cancelling bookings, settling of guest accounts, liaising with suppliers and stock taking of business inventory.
  • All front office tasks – Preparing registration forms; ensuring a smooth check-in experience; stay and check-out process; taking payments ensuring all accounts are settled in full; making note of any VIP guests or special requests; check-in pre-arranged late arrivals and handling of any guest complaints.
  • Housekeeping tasks include opening and closing of the Guest House according to shift; ensuring that the breakfast room and pool area are clean and neat; assisting with breakfast prep, assist in the bar, service and cooking when needed.
  • Routine management of staff in their daily duties; supervising kitchen and service staff; perform on-call duties as required; checking adherence to all policies as set out in the SOP manual; training of new staff.

To start immediately – within 2 days of appointment.

ONLY short-listed candidates will be contacted

The post Assistant Manager Boutique Guest Lodge (Couples welcome) appeared first on freerecruit.co.za .


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