Customer Retention

Deposita is a leading cash & payment solutions company. Our globally-implemented cash management, payment, e-payment, and self-service technologies reduce the risks associated with handling money business, currently has a vacancy for a Customer Retention Officer based at our office in Midrand, Gauteng and reporting to the Customer Retention Manager.The...

A healthcare technology company is seeking a Complaints & Reporting Specialist in Midrand, South Africa. This role focuses on managing customer complaints, enhancing retention through data analysis, and improving overall customer satisfaction. Candidates are expected to have over 5 years of experience in complaint resolution and strong skills in data...

Hey! We're ikeja, always with a lowercase "i." We're a home-grown tech company that builds tools and services enabling affordable internet access to Ekasi. ikeja exists to eliminate the financial barrier to true unlimited internet access for those in the townships of South Africa while providing the best possible customer service and experience. ikeja has a...

**Reporting to**: Customer Service Retention Supervisor **Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which client retention experience would be - Continuous Improvement experience **Main Duties and Responsibilities**: - Handle...

**Role purpose**: End-to-End Retentions Management within Vodacom has become increasingly important with key focus and alignment required throughout the complex Postpaid commercial management landscape which covers Channel and incentive Management / Saves Desk Management / Credit vetting and controls as well as subscriber collection. Additionally, changes...

**Who are we?** **What will you do?** - At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but the meaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it's inspired by humans by you. - Therefore, we focus on our clients' needs;...

**WE ARE ** **HIRING a Customer Relations Officer (Gauteng)** Are you interested in exploring a career with South Africa's leading medical glove manufacturer? Roles & responsibilities - Build good relationships with customers to ensure customer retention. - Address customer concerns and needs efficiently and effectively. - Promote and upsell products to...

SynergERP is a well-established technology solutions provider and an award-winning Sage reseller. We pride ourselves on delivering advanced Business Management & Human Capital solutions that empower businesses to maintain a steady growth rate. We partner with our clients on their digital journey, helping them to achieve financial and operational excellence...

**Overall Purpose of the Job**: To effectively manage the Client Services Department in terms of Client Liaison, Client Communications, Client Retention and administration. Dealing with client complaints/queries and management of staff. **Minimum Qualifications and Experience**: - Tertiary qualification an advantage - Relevant experience, and proven track...

**Customer Services Support: Recent Graduate/Studying towards a Degree** **Main purpose of the job**: - Monitoring and managing our brand's reputation across the web, about ensuring that your business is properly represented and that potential customers are left with a great impression. - Using a variety of methods, engage with customers, including...