Customer Services Support: Recent Graduate/studying

2 weeks ago


Midrand, South Africa Manicaa Full time

**Customer Services Support: Recent Graduate/Studying towards a Degree**

**Main purpose of the job**:

- Monitoring and managing our brand's reputation across the web, about ensuring that your business is properly represented and that potential customers are left with a great impression.
- Using a variety of methods, engage with customers, including complainants, about their experience of doing business with our company.
- Help us to learn from complaints and use customer feedback to improve services.
- Have responsibility for and ownership of customer
- On the Job Training

**What you will be doing**:

- increases customer satisfaction rates, increases customer loyalty, and gains more referrals from customers.
- Drive customer retention, reduce churn, and increase customer satisfaction
- To ensure constant customer satisfaction and Constant communication with customers
- To ensure that the company image is maintained and improved
- Maintain a strong understanding of Customers and customer issues.
- Send Customer Feedback Requests and convince customers to provide positive reviews.
- Manage customer feedback and reviews
- Weekly reporting of Customer Feedback Reports
- Provide kind, positive, can-do-attitude problem solving every time, no matter how challenging the issue or how unpleasant the customer is

**Essential**
- Bachelor’s Degree (preferred) or studying Towards
- Excellent Communication (English and writing skills).
- A passion for customer service and a professional attitude at all times.
- Good Negotiating Skills.
- Customer service focused and Conflict Resolution.
- Excellent interpersonal/problem solving skills.
- Ability to work under pressure.
- Team player and can-do attitude
- Takes pride in personal appearance and...
- PC Literacy and proficient on MS Office - must have advanced Word, Outlook and Powerpoint skills.

**Job Type**: Temp to perm
Contract length: 1 month

Ability to commute/relocate:

- Midrand, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelors (required)


  • IT Graduate

    1 week ago


    Midrand, Gauteng, , South Africa stepaheadstaffing Full time R120 000 - R180 000 per year

    We are seeking a motivated IT Graduate to join our 12 -month Graduate Program in Midrand. This program is designed to provide recent graduates with practical experience in the IT field, fostering professional growth and development. We are committed to inclusivity and encourage applications from youths with disabilities. Key Responsibilities: Participate in...


  • Midrand, South Africa SNG GrantThornton Full time

    The ideal candidate for the **Customs & Trade** graduate programme is a recent graduate with a Bachelor's degree in fields such as **Customs, International Trade, Economics, Logistics, or Supply Chain Management**. No prior work experience is required. The day-to-day responsibilities include assisting with customs compliance and trade facilitation, managing...


  • Midrand, South Africa SACAA Full time

    **OVERALL PURPOSE OF THE JOB** - To help develop and implement a customer service strategy, relevant policies and procedures for the organisation. - To build and maintain healthy and effective relationships with key customers by evaluating customer satisfaction and implementing solutions to improve service delivery. **CUSTOMER SERVICE STRATEGY, POLICY AND...


  • Midrand, South Africa Deloitte Africa Full time

    A leading professional services firm in Gauteng is seeking a Junior Consultant for a 12-month graduate program. This role offers exposure to IT assurance solutions and an opportunity to work with top international clients while developing critical business skills. Candidates should have recent or ongoing completion of relevant technology degrees. Enthusiasts...


  • Midrand, South Africa Siemens Mobility Full time

    **Job ID**: - 378465**Company**: - Siemens Healthcare Proprietary Limited**Organization**: - Siemens Healthineers**Job Family**: - Customer Services**Experience Level**: - Recent College Graduate**Full Time / Part Time**: - Full-time**Remote vs Office**: - Office/Site only**Contract Type**: - Fixed Term- Do you want to help shape the future of...

  • Graduate Marketing

    2 weeks ago


    Midrand, South Africa Premier FMCG (Pty) Ltd Full time

    Job Description Involvement in the planning, delivery and evaluation of integrated campaigns and project management assistance for product innovation targeting multiple audiences. To help measure and celebrate our TTL impact by collecting data, compiling case studies and producing reports. To work effectively as part of various teams, applying Premier’s...


  • Midrand, South Africa Premier FMCG (Pty) Ltd Full time

    A leading FMCG company in Midrand seeks a recent graduate for a marketing role focused on integrated campaigns and project management support. Ideal candidates will have a degree in Marketing or a related field, with no prior work experience required. Responsibilities include assisting in campaign planning, data collection, and general administrative...


  • Midrand, South Africa PSG Financial Services Full time

    At PSG Wealth, we are committed to delivering exceptional client experiences and providing tailored financial solutions. As a Client Services Team Lead, you will play a pivotal role in ensuring our clients receive top-notch service and support. You will lead a team dedicated to building strong client relationships, resolving inquiries efficiently, and...


  • Midrand, South Africa SNG Grant Thornton Full time

    About the Programme The SNG Grant Thornton Digital Forensics Graduate Programme offers an exciting opportunity for recent graduates who are passionate about technology, investigations, and data‑driven problem‑solving. This programme is designed to provide structured learning, mentorship, and hands‑on exposure to digital forensics, cyber investigations,...


  • Midrand, South Africa Saint Gobain Full time

    **Why do we need you?** - Support the HR department with comprehensive administrative tasks for end-to-end people processes. - Assist in the recruitment process, such as reviewing resumes, scheduling interviews, and conducting reference checks. - Facilitate onboarding processes to ensure a seamless transition for new employees. - Coordinate training...