Kyc Analyst

4 days ago

Cape Town, South Africa 4Ac1D3A5-Adb7-4639-83Ab-18802Aa73Afb Full time

Yoco is a leading payments provider dedicated to unlocking economic opportunities for small businesses and self‑employed individuals across South Africa. With a bias for boldness and a passion for simple, progressive solutions, Yoco is growing rapidly and tackling hard problems to create a more equal society. About The Role The KYC Onboarding Analyst will support the onboarding of new merchants by ensuring all Know Your Customer (KYC) requirements are met in compliance with regulatory and internal standards. The role involves reviewing client documentation, performing initial risk assessments, and assisting with the smooth integration of new merchants into the business. What You Will Be Doing Assist in the onboarding process of new merchants, ensuring all KYC documentation is complete and accurate. Conduct basic due diligence checks on clients, including identity verification, document validation, and bank account verification. Handle KYC customer complaints by providing appropriate solutions and alternatives within the service level agreement and follow up to ensure resolution. Pick up KYC escalations from internal stakeholders (inside sales, outbound sales, and Account Management). Escalate high‑risk cases to senior analysts for enhanced due diligence. Maintain accurate records and ensure all merchant profiles are up‑to‑date in the KYC system. Stay updated on relevant regulatory changes and internal compliance policies. About You A minimum of 1+ years KYC experience in the financial services industry, preferably in a large financial institution or bank. In‑depth working knowledge of KYC practices and processes, and how this impacts different business types. Experience with KYC complaint handling and query resolution. A thorough understanding of screening for sanctions, PEP, and adverse media. Strong analytical skills and attention to detail. Excellent communication skills and the ability to collaborate with cross‑functional teams. Benefits We offer a comprehensive benefits package, including: 24 paid leave days annually plus public holidays. Contributions to medical aid and gap cover. Paid parental leave for mothers, fathers, and adoptive parents, along with family responsibility leave for unexpected emergencies. An annual learning budget for courses, conferences, and training. Weekly company gatherings, team outings, and employee‑led clubs to foster a connected culture. We encourage applicants from diverse backgrounds to apply and ask that you please send your application in English and help us reduce unconscious bias by leaving out your picture, age, address, and other unnecessary information in your CV. #J-18808-Ljbffr

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