Property Management Assistant

Join to apply for the Property Management Assistant role at Assist World. The client is an established residential property management company specializing in 1–4 family properties (single-family homes, duplexes, triplexes, and fourplexes). The business handles leasing and ongoing property management and recently merged with another property management brokerage, creating additional back-office and admin volume. They currently have an in-office assistant who answers phones and prepares leases. This Virtual Assistant role is focused on back-end operations and admin support, helping remove remedial tasks from the owner's plate so she can focus on higher-value work. Role Overview We are seeking a detail-oriented, tech-savvy Property Management Administrative Virtual Assistant to support day-to-day operations in a busy residential property management environment. Key Responsibilities Process and enter invoices into the property management software Create and assign work orders to vendors Organize and clean a high-volume inbox (removing junk and routing important items) Handle other administrative tasks that keep properties, owners, and vendors organized and up to date Email & Inbox Management Identify and delete/organize junk, spam, and non-essential messages Flag and organize important emails for the owner or in-office assistant to action Maintain a clear, organized email structure (folders/labels/filters as agreed) Property Management Admin Support Navigate the property management software for daily operations (training + help videos provided) Update property, owner, or vendor records as needed (per instructions) Assist with basic data entry and tracking related to maintenance, vendors, and property activity Support documentation and record-keeping so that owner and broker have clean, reliable data Optional / Nice-to-Have Responsibilities Support simple marketing tasks, such as formatting or updating owner newsletters using existing templates and past examples Assist with light reporting or exports from the property management software Must-Haves Proven administrative experience (2+ years) in a high-accuracy, detail-sensitive role Strong attention to detail and commitment to accuracy in numbers and data Awareness that mistakes in invoices/work orders can quickly become financially costly Comfortable working in software-heavy environments and learning a new property management platform using training and help videos Demonstrated ability to handle repetitive / "remedial" tasks without losing focus or quality Tech-savvy and fast learner – able to navigate new systems, follow help documentation, and troubleshoot basic issues independently Strong organizational skills with the ability to manage email triage, multiple tasks, and priorities Reliable, self-directed, and responsive to questions or clarifications from the owner Stable internet connection and suitable remote-working setup It might also involve utility invoicing for properties using AppFolio. Nice-to-Haves Experience in property management, real estate, or a related field Familiarity with property management software (e.g., Buildium, AppFolio, Propertyware, Rent Manager, etc.) Experience working with vendors / contractors in an admin or coordination capacity Prior work supporting U.S.-based clients or within U.S. time zones Tools & Systems Property Management Software (primary system; training + video tutorials provided) Email (Gmail / Outlook or similar) Basic office tools (spreadsheets, documents, PDFs, etc.) Schedule & Work Style Full-time, 40 hours / week Work hours should be largely aligned with U.S. Central Time (CST) business hours (e.g., between 9:00 a.m. and 4:00 p.m. CST), though there is flexibility since the role is not phone-facing Focus is on quality, accuracy, and consistent progress, not on rushing through tasks Great fit for someone who enjoys deep, focused admin work and takes pride in getting the details right Seniority level Executive Employment type Full-time Job function Administrative and Project Management #J-18808-Ljbffr