3rd Line Service Desk Analyst

3rd Line Service Desk Analyst HGS Cape Town, Western Cape, South Africa As a 3rd Line Service Desk Analyst, you will lead advanced support across servers, networks, cloud platforms, and security. Based on‑site at our Woodstock, Cape Town office, you’ll take ownership of critical incidents, drive system improvements, and guide the wider team with your...

The Service Desk is the single point of contact for all IT and non-IT related incidents and service - requests.- Purpose of the team is to enable Allan Gray employees with the tools to perform their role successfully within the organization.- - The role of Queumaster is responsible for the logging and distribution of incidents and service requests to the...

Join South Africa’s leading fashion retailer and become part of a winning team. If fashion retail excites you, along with a fast-paced and innovative environment, then this position may well be for you. With over 700 stores, renowned aspirational brands and world-class systems we are regarded as front-runners in this highly competitive environment. We are...

Job Description: Dutch 2nd Line Service Desk AnalystThis is a Hybrid Opportunity, based in Century City, Cape Town.In this role, you would be responsible for handling escalated technical issues, troubleshooting complex problems, providing remote assistance to end-users, documenting solutions and procedures, and collaborating with other teams or...

Overview: **Essential Function** - To answer calls within agreed benchmark performance targets - Ensure all customer requests are progressed accurately with maximum efficiency - Communicate with both internal and external customers to a consistently high standard - To log incident information on Incident Management Systems accurately and efficiently in line...

We are KochoKocho recognise that technology on its own does not deliver change and offers technology adoptionservices alongside excellent technical consulting to enable our clients to achieve their business goals on theirjourney to Become Greater.Our head office is in the heart of London's West End and provides a comfortable working environment withflexible...

We are Kocho Kocho recognise that technology on its own does not deliver change and offers technology adoption services alongside excellent technical consulting to enable our clients to achieve their business goals on their journey to Become Greater. Our head office is in the heart of London’s West End and provides a comfortable working environment...

Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of providing services. Our customer-obsessed ethos combined with a pioneering approach places digital solutions at the core of our operations. As we navigate the digital era, we strive to revolutionize customer experiences,...

6 MONTH CONTRACT In this role, you would be responsible for 1st line technical support to Head Office and Store Users. You would be expected to have experience within an IT Service Desk/Help Desk environment. This position requires excellent listening, probing and documentation skills. **KEY PERFORMANCE AREAS WILL BE**: - Providing first line systems...

Position Title 3rd line Engineer 24/7 Company Bluecube Technology Solutions - An Ekco Company Location Cape Town, South Africa About Ekco Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better...