Senior Account Manager

18 hours ago


East London, South Africa Harrison Scott Associates Full time

Job Title : Senior Account Manager – Print Salary : £Highly Competitive Salary Location : East London Reference : J79283 Telephone : A printing company that strives to be the best in everything it does is seeking an integral and pro‑active senior member of the account management department to provide first‑class customer service to a designated portfolio of customer accounts. This company is passionate about listening to every client’s story, challenges and vision to come up with tailor‑made ideas and propitious recommendations. Responsibilities The successful candidate will ensure contracts perform within the agreed SLAs; provide support and guidance to customers to ensure that projects run smoothly from development of initial concept; map timelines and manage budgets, through to delivery of the end product. Your strong understanding of the print coupled with a demonstrable commercial acumen will allow you to make informed decisions based on cost and quality of product/service required. As the first point of contact for escalation of any issues within your account team, exceptional listening and communication skills are fundamental. Being a confident communicator will be key to proactively working to develop and grow your own customer account through obtaining a thorough understanding of your customers’ needs and ensuring they are met, including those detailed within the SLAs. #J-18808-Ljbffr



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