Experienced Collections Advisor
3 days ago
Experienced Collections Advisor – Sigma Connected Group As our business continues to thrive and expand, we are searching for exceptional individuals to become part of the Sigma Family as Customer Service Advisors. Join us to represent our clients and deliver top‑tier customer service across various industries. Why Sigma? At Sigma, we stand out and were acknowledged in May 2023 by the Sunday Times as one of the Best Places to Work – voted by our people. Career development and opportunities to apply for internal promotions following your probationary period. Monthly, Quarterly and Annual awards with marvelous prizes. Resources such as the Employee Assistance Program (EAP) and Mental Health First Aiders. Receive a tree in the Sigma Forest when you pass probation, tracking its impact on your carbon footprint. Medical Insurance covering doctor visits, optometrist appointments, dental assistance, funeral cover and Group Life Cover – all free to you. Transportation Benefits – shuttle services to ease your commute. Internal Social Media platform for collaboration and community building. An equal, diverse, and inclusive workplace welcoming all amazing people. Your Day‑to‑Day You’ll be working from offices based in Southern Suburbs, Cape Town. This campaign deals with inbound & outbound collections, various back‑office tasks and general enquiries. You will respond to all incoming and outbound calls in a professional, courteous, and friendly manner using the relevant campaign guidelines, scripts, and systems. The pace is fast with frequent calls, ensuring a dynamic day assisting numerous people daily. Full training and ongoing coaching are provided throughout your career. Prior knowledge is not required; a willingness to learn and a drive to excel are essential. Requirements Minimum passed Grade 12 / Equivalent. Minimum of 1 year of collections experience as an advisor within the BPO/Contact Centre Industry. Must be available to work rotational shifts, weekends, and public holidays in line with client requirements. Clear Credit and criminal record check. Computer literate. Effective written and verbal communication skills. Experience working in a contact centre is essential. What Amazing People Will Bring to the Role You are someone dedicated to outstanding customer service. You genuinely enjoy assisting people, possess excellent listening, communication, and empathy skills, and confidently address customer inquiries and conflicts. You adapt to change naturally, work independently and in teams, strive towards KPIs, welcome feedback, maintain a positive outlook, and excel under pressure while tracking targets in a fast‑paced environment. Recruitment Process We believe in a straightforward approach and avoid unnecessary hurdles. After sending us your CV, we’ll contact you for a brief phone chat. If we find a fit, you’ll be invited to a Talent Session or a one‑on‑one interview. Successful candidates receive a start date and are welcomed by our fantastic onboarding team. Support During Recruitment If you need any assistance or adjustments at any point during recruitment, feel free to let us know. If you like the sound of being part of the Sigma Family, don’t wait – apply now #J-18808-Ljbffr
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Experienced Collections Advisor
2 weeks ago
Cape Town, South Africa Sigma Connected Group Full timeWhat being part of the Sigma Family means for you: As our business continues to thrive and expand, we are searching for exceptional individuals to become part of the Sigma Family as Customer Service Advisors. Before delving into the details of this role, let us explain why joining us at Sigma is a fantastic opportunity. **Who are the Sigma Family?** At...
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Experienced Collections Advisor
6 days ago
Cape Town, Western Cape, South Africa Sigma Connected Group Full time R24 500 000 - R74 500 000 per yearWhat being part of the Sigma Family means for youAs our business continues to thrive and expand, we are searching for exceptional individuals to become part of the Sigma Family as Customer Service Advisors. Before delving into the details of this role, let us explain why joining us at Sigma is a fantastic opportunity.Who are the Sigma Family?At Sigma, we...
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Experienced Collections Advisor
6 days ago
Cape Town, Western Cape, South Africa Sigma Connected Group Full time R200 000 - R400 000 per yearAs our business continues to thrive and expand, we are searching for exceptional individuals to become part of the Sigma Family as Customer Service Advisors. Before delving into the details of this role, let us explain why joining us at Sigma is a fantastic opportunity.Who are the Sigma Family?At Sigma, we stand out and were acknowledged in May 2023 by the...
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Experienced Collections Specialist
1 week ago
Cape Town, South Africa Sigma Connected Group Full timeA bit more about the Opportunity...: **What Your Day-to-Day will Look Like**: You’ll be working from offices based in Southern Suburbs, Cape Town. This campaign deals with inbound & outbound collections as well as various back office pieces and general enquiries. Alongside, the successful applicant will be required to respond to all incoming and outbound...
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Cape Town, South Africa Sigma Connected Group Full timeA leading customer service organization in Cape Town is looking for an Experienced Collections Advisor. In this dynamic role, you will handle inbound and outbound collection calls, providing exceptional customer service while managing various tasks. Ideal candidates should have at least one year of collections experience, a strong educational background, and...
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Collections Advisor
6 days ago
Cape Town, Western Cape, South Africa Sigma Connected Group Full time R120 000 - R180 000 per yearWhat being part of the Sigma Family means for youAs our business continues to thrive and expand, we are searching for exceptional individuals to become part of the Sigma Family as Collections Advisors. Before delving into the details of this role, let us explain why joining us at Sigma is a fantastic opportunity.Who are the Sigma Family?At Sigma, we stand...
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Experienced Financial Advisor
2 days ago
Cape Town, South Africa Sharenet Full time**Position**: Experienced Financial Advisor **Location**: Cape Town **Education level**: Diploma **Type**: Permanent Sharenet is looking for an experienced Financial Advisor to join our team. You will require at least 5 years' financial planning experience. **REQUIREMENTS**: - Minimum of 5 years' financial planning experience. - Full FAIS recognised...
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Experienced Financial Advisor
1 week ago
Cape Town, South Africa Sharenet Full time**Location**: Cape Town **Education level**: Diploma **Type**: Permanent Sharenet is looking for an experienced Financial Advisor to join our team. You will require at least 5 years' financial planning experience. **REQUIREMENTS**: - Minimum of 5 years' financial planning experience. - Full FAIS recognised qualification. - Has obtained the relevant...
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Customer Advisor
1 week ago
Cape Town, South Africa Sigma Connected Group Full timeWhat being part of the Sigma Family means for you: As our business continues to thrive and expand, we are searching for exceptional individuals to become part of the Sigma Family as Customer Service Advisors. Before delving into the details of this role, let us explain why joining us at Sigma is a fantastic opportunity. **Who are the Sigma Family?** At...
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Customer Advisor
1 week ago
Cape Town, South Africa Sigma Connected Group Full timeA bit more about the Opportunity...: **What Your Day-to-Day will Look Like**: You’ll be working from offices based in Southern Suburbs, Cape Town. This campaign deals with inbound & outbound collections as well as various back-office pieces and general enquiries. Alongside, the successful applicant will be required to respond to all incoming and outbound...
