Clinical Application Specialist MRI

2 weeks ago

Johannesburg, South Africa FRIMO RECRUITMENT AGENCY Full time

I have a position for Clinical Application Specialist MRI in Johannesburg.

Job Description

As a Clinical Application Specialist Imaging (MRI), you will provide clinical expertise through pre-sales presentations, product demonstrations, application training, and the handover of company products. You will assist the sales staff in assessing the potential application of company products to meet customer needs and in preparing detailed product clinical specifications for the development and implementation of customer applications and solutions.

Duties and Responsibility:

  • set up application training schedules in close cooperation with the customer.

  • Train and Re-train customers in applying the best possible clinical procedures and protocols to achieve optimal usage of the delivered MRI equipment.

  • Report on difficulties in the optimal usage of the equipment.

  • Deliver customized (competency-based) training material packs when required.

  • Support user group meetings as needed.

  • Conduct regular visits to customers to obtain direct feedback about the quality of training delivery and customer satisfaction.

  • Support and advise the sales force during acquisition.

  • Stay updated on new developments in the clinical application and operating field of the relevant equipment.

  • Manage the safety standards required by the company, including radiation protection and health and safety regulations. In the event of hazards or accidents, take immediate control of the situation and involve the safety advisor from the regional office.

  • Ensure that all clinical applications training, with both new and existing customers, complies with the company''s quality policy.

  • Report customer feedback according to applicable quality standard policies and follow up on relevant assigned quality and regulatory training in a timely manner.

Requirement:

  • Have a medical-related or radiography background (certificate or degree as a radiographer).

  • Possess in-depth clinical MRI knowledge with a minimum of 5 years experience.

  • Have experience using post-processing tools and advanced applications.

  • Perform advanced MRI examinations (Cardiac, Neuro imaging, Angiography, Pediatric).

  • Previous experience as an Application Specialist and experience with MRI as a radiographer is a plus.

  • Have strong communication skills.

  • Utilize problem-solving, critical thinking, and priority-setting skills.

  • Fluent in English, both spoken and written, in addition to the local language.

  • Teaching experience in a clinical environment is preferred.

  • Willing to travel extensively within South Africa and to other regions withing META as necessary.

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