Sales Associate

3 weeks ago

Somerset West, South Africa Status Staffing Full time
A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE : Permanent
SECTOR : Food Production
BASIC SALARY : Market related
START DATE : A.S.A.P / Immediate

REQUIREMENTS:

  • Proven retail experience
  • Minimum Matric with mathematics
  • Hands-on experience with point of sale would be advantageous
  • Familiar with inventory procedures and stock take
  • Computer literate, (MS Word, Excel, Outlook)
DUTIES:

Communicate expected delivery dates and follow up with customers to ensure content delivery
  • Tracking online orders by ensuring stock leaving stores via online store is correctly invoiced and accurately packed
  • Manage the day-to-day operations for the Store and Online
  • Assist with delivery routings for online
  • Check and manage adequate stock levels for the store and online
  • Manage shop with all incoming calls and walk in customers
  • Assist with regular stock takes in store
  • Assist when required with processing and track online orders from back end to automatic sales order to invoice
  • Ensure all orders are packed in a timely manner
  • Ensure paperwork is completed correctly
  • Follow up immediately on customer queries and complaints, resolve through excellent customer service
  • Consistently meet the stores sales goals
  • Assess customer needs and provide assistance and information on product features
  • Assist all customers in the store and answer their queries
  • Achieve stores sales targets on a monthly, quarterly and yearly basis
  • Ensure stock is presentable, within consumable dates and the store is clean and presentable at all times
  • Remain knowledgeable on products offered and discuss available options
  • Process point of sale purchases
  • Handle return of products
  • Comply with inventory control procedures
  • Suggest ways to improve sales (e.g. planning marketing activities, changing store designs etc.)

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