Delivery Assurance Manager

5 days ago

Midrand, South Africa iSanqa Full time

Introduction Our client requires the services of a Delivery Assurance Manager (Entry) - Midrand/Menlyn/Rosslyn/Home Office rotation. Amazing brand with cutting-edge technology Excellent teams in Global team collaboration High work-life balance with Flexible hours Agile working environment EXPERIENCE: 2-4 Years related working experience. COMMENCEMENT: As soon as possible. Duties & Responsibilities ROLE: Develop workforce enablement and training offerings (“Platform Academy”) focused on FG-2 platform technologies for local and global Hubs. Choose and design adequate content and technologies in close collaboration with FG-2 / HQ and relevant Hyperscalers. Steering partner collaboration with external consultants. Align the right and preferred role-based paths and curricula with local delivery managers, domain and product owners. Organize and deliver all formats locally including participant selection, communication, onsite setup as well as virtual sessions, pre- and post-delivery and briefings of all support functions. Plan and deliver all communications, e.g. participants, their team leads, local management. Works to ensure participants receive high-end enablement experience and state of the art training content and formats. Familiar with Agile methodologies and have prior experience working with Agile teams using Scrum/Kanban. Identify risks and provide relevant solutions to complex problems and on-time delivery. Ensures maintaining agreed quality and standards of cloud competency upskilling and all other defined formats in accordance with GROUP Hubs. Hands-on experience in working closely with Delivery Managers, Project Managers, Product Owners, feature teams, developers, solution architects. Desired Experience & Qualification QUALIFICATIONS/EXPERIENCE Certified Scrum Master or Product Owner through scrum.org or scrum alliance. Degree in IT or similar. Project Management Certificate. At least 5 years working within a cloud competent team. ESSENTIAL SKILLS: Working knowledge in the context of training and creating curricula. In-depth knowledge of Agile Software Development methodologies and frameworks. Effective stakeholder and team management. Experience with AWS and Azure. Understanding of cloud competency and delivery standards. Well versed with steering a culture of enablement. Comfortable working with steering a cloud competency culture. Strong experience working in a continuously changing and growing organization. Drive progressive thinking and continuous improvement. Any additional responsibilities assigned in the Agile Working Model (AWM) Charter. ADVANTAGEOUS TECHNICAL SKILLS Knowledge of user experience design principles. Experience with Project, Change and Transition Management and Documentation tools (e.g. Jira, Confluence, Trello). Operations Management. IT security best practices and risks. HR Services, Recruitment & Selection. #J-18808-Ljbffr

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