Client Relationship Manager

Client Relationship Manager –Financial Institutions A leading international financial institution is seeking a Client Relationship Manager to join their Johannesburg office, offering you the chance to play a pivotal role in fostering and managing relationships with financial institutions across Southern Africa. What you'll do: As a Client Relationship Manager based in Johannesburg, you will be instrumental in nurturing key partnerships across Southern Africa's financial sector. Establish, foster, and manage business relationships with existing and potential financial institutions throughout Southern Africa in close cooperation with senior colleagues and international teams. Process client requests and queries efficiently, ensuring prompt resolution and maintaining high standards of client satisfaction. Support the Know-Your-Customer (KYC) process by collaborating with internal stakeholders to ensure compliance with regulatory requirements. Assist the Senior Representative in overseeing office operations and business activities for the Johannesburg representative office. Build and maintain strong connections with clients, local stakeholders, and partners to promote long-term engagement and trust. Manage the entire client life cycle within defined frameworks, ensuring all aspects of onboarding, maintenance, and offboarding are handled professionally. Conduct market research and analyse market trends to identify new business opportunities that align with regional strategies. Prepare comprehensive business reports, presentations, and handle various administrative tasks to support decision-making processes. Provide input for regional strategy development and implementation by sharing insights gained from market analysis and client interactions. Organise meetings, negotiations, or events as required, representing the office professionally at all times. What you bring: To excel as a Client Relationship Manager in Johannesburg, your background should reflect substantial experience within financial services working with financial institutions. A Bachelor's Degree in Business Administration, , Economics, Finance or a related field is required; additional qualifications such as an MBA, CFA or CA (SA) would be advantageous. At least 3-5 years of experience in a similar role within investment banking, cash or trade services or business development is essential for success. Demonstrated experience working within African markets-preferably Southern Africa-and understanding local regulations and business culture is highly desirable. Proven ability to operate effectively in multinational environments with insight into how large organisations are managed. Experience managing stakeholder relationships, conducting negotiations, and building enduring client connections is crucial. Exceptional communication skills combined with strong interpersonal abilities enable you to engage confidently with diverse stakeholders. Advanced proficiency in Microsoft Office Suite along with other relevant business tools is expected for this role. An analytical mindset paired with problem-solving skills allows you to make informed decisions based on data-driven insights. Excellent organisational skills coupled with effective time management empower you to prioritise tasks efficiently. What sets this company apart: This organisation stands out as a global leader committed to fostering inclusive growth across diverse markets. Employees benefit from flexible working opportunities tailored to individual needs alongside generous pension contributions that secure long-term wellbeing. What's next: If you are ready to take the next step in your career journey by joining an organisation that values collaboration, growth leadership, and inclusivity - this is your moment Apply today by clicking on the link provided below; seize this opportunity to become part of a supportive team drivin Seniority level Mid-Senior level Employment type Full-time Job function Finance Industries Banking #J-18808-Ljbffr