Reinstatement Consultant VAPS

3 days ago

Johannesburg, South Africa Telesure Investment Holdings (Pty) Ltd. Full time

Reinstatement Consultant VAPS page is loaded## Reinstatement Consultant VAPSlocations: Gauteng, Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 5, 2025 (5 days left to apply)job requisition id: JR ## **Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose.****Job Purpose**Facilitate the retaining of policies through company approved retention strategies. Focus on maintaining customer relationships, meeting various KPIs and troubleshooting specific customer problems. Has a solid knowledge of products, their characteristics, and market. Focus on growth of brand and process alternative solutions to meet customer needs.**Responsibilities**Customer Needs Clarification Set clear objectives for each call; adhere to SOP's in place to liaise appropriately with the customer. Ask relevant questions to evaluate the customer's needs and most suitable products linked to the customer's profile, to identify and respond to areas requiring further information or explanation. Sell Customer Propositions Identify the products or services that best meet the customer's stated needs, use personal expertise to propose quantities and product configurations, explain alternative solutions to the customer and influence the customer to retain their business. Customer Service Provide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries and investigating and resolving customer problems. Personal Capability Building Keep abreast with current changes in internal policies and procedures. Develop capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Customer Management Help manage customers by carrying out standard activities. Operational Compliance Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization when required from a supervisor or manager for any exceptions from mandatory procedure. Performance Management Prioritise own workflow and ensure work is completed to the required standards of productivity, quality and timeliness; use performance management systems to improve personal performance and KPI's.**Education**Matric /Grade 12/ SAQA Accredited Equivalent/ FAIS and Regulatory Exam 5 qualification (Essential)**Experience**2 or more years sales experience (Essential); 1 year retentions experience (Advantageous).Our Work Experience is the combination of everything that’s unique about our culture, our core values, our company meetings, our commitment to success, our recognition programs, but most importantly, it’s our people. Our employees are self-disciplined, hardworking, curious, trustworthy, humble and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in our area.#J-18808-Ljbffr

  • Reinstatement Consultant: VAPS

    2 weeks ago

    Johannesburg, South Africa Telesure Investment Holdings (Pty) Ltd. Full time

    Reinstatement Consultant: VAPS (Afrikaans Speaking) page is loaded## Reinstatement Consultant: VAPS (Afrikaans Speaking)locations: Gauteng, Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 20, 2025 (4 days left to apply)job requisition id: JR ## **Join TIH, home to some of South Africa’s leading financial...

  • Reinstatement Consultant: VAPS

    2 weeks ago

    Johannesburg, South Africa Telesure Investment Holdings (TIH) Full time

    Reinstatement Consultant: VAPS (Afrikaans Speaking) Telesure Investment Holdings (TIH) Job Purpose Facilitate the retaining of policies through company approved retention strategies. Focus on maintaining customer relationships, meeting various KPIs and troubleshooting specific customer problems. Has a solid knowledge of products, their characteristics, and...

  • Reinstatement Consultant VAPS

    3 days ago

    Johannesburg, South Africa Telesure Investment Holdings (TIH) Full time

    3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Facilitate the retaining of policies through company approved retention strategies. Focus...

  • Retention & Reinstatement Specialist

    3 days ago

    Johannesburg, South Africa Telesure Investment Holdings (Pty) Ltd. Full time

    A South African financial services firm is seeking a Reinstatement Consultant in Johannesburg. This role focuses on retaining policies through effective communication and customer relationship management. Ideal candidates should have at least two years of sales experience and a Matric qualification. If you are proactive and customer-focused, this position...

  • Regional Sales Consultant

    2 weeks ago

    Johannesburg, South Africa Hedz recruitment solutions Full time

    Regional Sales Consultant / Sales Representative Motor Industry (VAPS)Positions Available: 2 remote-working roles, must be willing to travel and be on the roadTerritories:Territory 1: Johannesburg & Pretoria / Northern SuburbsTerritory 2: Free State, Johannesburg South & Vaal TriangleSalary & Benefits: R30 000 basic + commission + fuel allowance + laptop &...

  • Sales Consultant: VAPS

    1 week ago

    Johannesburg, South Africa Telesure Investment Holdings (TIH) Full time

    Sales Consultant: VAPS at Telesure Investment Holdings (TIH) Job Purpose Inbound or outbound policy sales, based on leads and campaigns. Initiate the customer relationship and meet various KPIs. Connect with the customer, conduct needs analysis and propose customer solutions. Needs a solid knowledge of products, their characteristics, and market as well as...

  • Operations Consultant: VAPS

    4 weeks ago

    Johannesburg, South Africa Telesure Investment Holdings (TIH) Full time

    Join to apply for the Operations Consultant: VAPS role at Telesure Investment Holdings (TIH) Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Providing effective customer service with the purpose of retaining customers and building strong...

  • Operations Consultant: VAPS

    4 weeks ago

    Johannesburg, South Africa Telesure Investment Holdings (Pty) Ltd. Full time

    Operations Consultant: VAPS page is loaded## Operations Consultant: VAPSlocations: Gauteng, Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 10, 2025 (3 days left to apply)job requisition id: JR ## **Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being...

  • Sales Consultant: VAPS

    1 week ago

    Johannesburg, South Africa Telesure Investment Holdings (Pty) Ltd. Full time

    Sales Consultant: VAPS page is loaded## Sales Consultant: VAPSlocations: Gauteng, Johannesburgtime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: November 28, 2025 (3 days left to apply)job requisition id: JR ## **Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of...

  • Sales Consultant: VAPS

    4 weeks ago

    Johannesburg, South Africa Telesure Investment Holdings (TIH) Full time

    Overview Join to apply for the Sales Consultant: VAPS role at Telesure Investment Holdings (TIH) . Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose : Inbound or outbound policy sales, based on leads and campaigns. Initiate the customer...