Customer Service Team Lead

Overview Customer Service Team Leader Premium Lifestyle & Homeware Brand Lead with heart. Serve with excellence. Inspire through quality. A well-established, design-driven South African lifestyle and homeware brand is looking for an experienced Customer Service Team Leader to manage and inspire its dynamic support team in Cape Town. Known for its sculptural...

Pet Heaven is renowned for its commitment to providing high-quality pet products and exceptional customer service. As a brand, Pet Heaven prioritizes the health and well-being of pets, offering a wide range of premium food, treats, toys, and accessories to cater to various needs and preferences. With a strong online presence and a user-friendly platform,...

Job DescriptionDemonstrate a strong customer focus that enables to arrive at fair outcomes for the customer resulting in securing payments to BG and getting the customer's energy account back on trackAchieve high call quality, meet compliance standards whilst delivering against agreed collections performance metrics Fully assess the customers circumstances...

Job DescriptionDemonstrate a strong customer focus that enables to arrive at fair outcomes for the customer resulting in securing payments to BG and getting the customer's energy account back on trackAchieve high call quality, meet compliance standards whilst delivering against agreed collections performance metrics Fully assess the customers circumstances...

Our client has an opportunity available for a Customer Service Team Leader. Requirements Degree in Consumer behaviour, Communications, Business or equivalent – beneficial. 2+ years in a customer service operational, team lead capacity in a Group Call Centre, Customer Interfacing, Customer Support Centre, or equivalent role - essential. Experience within...

Our client is seeking an experienced Customer Service Leader to enhance the team's capability in handling customer complaints effectively with a customer first approach. The ideal candidate will possess strong leadership skills, with a background in team management and a proven record of delivering exceptional customer service. While driving continuous...

Job DescriptionPRINCIPAL ACCOUNTABILITIESAccountabilities Ensure seamless transition and flawless service delivery Focus on transition with 'Zero' impact on service delivery Focus on efficiencies - leaner, greener and faster Focus on Process stabilization & sustained delivery Reducing operation costs Make TBP more effective Build effective process...

A leading staffing solutions provider in Cape Town is seeking a Customer Service Team Leader. The ideal candidate will have over 2 years of experience in a team lead role in customer service, preferably in the FMCG sector. Responsibilities include supporting team development, ensuring compliance, and preparing performance reports. This position offers an...

Keen – Cape Town, Western Cape, South Africa About Keen At Keen, we don't just deliver services — we embed ourselves into the heart of our clients' businesses. From digital marketing and creative to customer experience, we craft bold, high‑performance digital experiences for global brands. Keen helps some of the most exciting U.S. and international...

About Keen At Keen, we don't just deliver services — we embed ourselves into the heart of our clients' businesses. From digital marketing and creative to customer experience, we craft bold, high-performance digital experiences for global brands. Keen helps some of the most exciting U.S. and international brands scale smarter by embedding expert teams that...