CX Specialist

6 days ago

Durban, South Africa The Unlimited Full time

We're on the hunt for a Customer Experience Specialist Are you passionate about understanding and exceeding customer needs? Do you thrive in a dynamic and innovative work environment? If so, we're eager to learn more about you As a Customer Experience Specialist at The Unlimited, you will drive the digital transformation of our customer journey, lead quality engagements across all touchpoints, and ensure a seamless brand experience. You will leverage data insights to enhance customer experiences and influence change within the business. If you have the following: Relevant tertiary qualification (Diploma or Degree) 8 years of relevant experience within a customer experience environment, 4 of which are in a senior leadership role Strong data-driven mindset and strategic outlook Proven problem-solving ability and strong intuition We'd love to hear from you Click here to apply

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