Associate System Support Engineer at PnP
1 week ago
Associate System Support Engineer at PnP Role Summary: To provide (1st level) I&T system support within the Customer systems department and deal with day-to-day operational challenges and work directly with team members across the business to effectively and efficiently deliver I&T services. Requirements IT diploma/certification 1 year experience in system support Computer literate: MS Office Exposure to an IT customer service environment Understanding of IT Infrastructure, POS systems and general store processes (e.g. cashier, supervisor, back office reporting) is advantageous POS Systems Operating systems Retail store processes Nagios ITIL Key Responsibilities Monitoring of the POS estate Monitor the status of the various POS equipment in the PnP estate and report/resolve all issues/defects found within agreed timelines Proactively report any incident trends or risk factors occurring in the estate to mitigate them Incident management - attend to all incidents which are assigned to the team and resolve them within SLA Reduce call volumes by improving and streamlining processes Communicate promptly and clearly to all stakeholders relating to the incident Customer service approach with courtesy follow up communications Attention to detail in incident updates and actions carried out Reach daily target regarding incident closure volumes Knowledge Management & Transfer: Document training material and share with team members in order to upskill and create awareness Stay abreast of any new developments and current knowledge base within the team Share ideas and communicate any new incidents that would potentially have high impact to the team in regularly scheduled meetings Upskill yourself and team members about the systems and applications pertaining to your area and beyond Vendor Interactions: Maintain good vendor relationships; Ensure that vendors are attending to incidents timeously and follow up often in order to resolve them efficiently Competencies People Orientation Attention to detail Patience Team Player Absorb Pressure positively Problem solving ability Customer Service Interpersonal skills Communication Skills, analytical and presentation skills Seniority level Entry level Employment type Full-time Job function Information Technology Industries Retail #J-18808-Ljbffr
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Associate System Support Engineer at PnP
1 week ago
Cape Town, South Africa Pick n Pay Full timeAssociate System Support Engineer at PnP Role Summary: To provide (1st level) I&T system support within the Customer systems department and deal with day-to-day operational challenges and work directly with team members across the business to effectively and efficiently deliver I&T services. Requirements IT diploma/certification 1 year experience in system...
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Associate System Support Engineer
1 week ago
Cape Town, South Africa Pay Group Full timeAssociate System Support Engineer page is loaded## Associate System Support Engineerremote type: Fully On-Sitelocations: Kenilworth - Cape Towntime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: November 27, 2025 (6 days left to apply)job requisition id: JR It's fun to work in a company where people truly BELIEVE in what...
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Associate System Support Engineer
2 weeks ago
Cape Town, South Africa Pay Group Full timeAssociate System Support Engineer page is loaded## Associate System Support Engineerremote type: Fully On-Sitelocations: Kenilworth - Cape Towntime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: November 27, 2025 (6 days left to apply)job requisition id: JR It's fun to work in a company where people truly BELIEVE in what they're...
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Associate System Support Engineer – POS
2 weeks ago
Cape Town, South Africa Pay Group Full timeA leading retail company in Cape Town is seeking an Associate System Support Engineer to provide first-level IT system support. Responsibilities include monitoring POS systems and managing incidents while ensuring effective communication with stakeholders. Candidates should possess an IT diploma and have at least a year of system support experience. This...
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Product Owner at PnP
2 days ago
Cape Town, South Africa Pick n Pay Full timeProduct Owner – Pick n Pay (PnP) We are looking for a highly motivated Product Owner to lead e‑commerce on‑demand grocery and online shopping features for our dynamic team. Role Summary As a Product Owner in one of our Pod teams, you will define the product vision, strategy and roadmap for the grocery domain, collaborate across functions, and drive...
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Associate Linux Support Engineer
4 days ago
Cape Town, South Africa Canonical Full timeCanonical Cape Town, Western Cape, South Africa Join or sign in to find your next job Join to apply for the Associate Linux Support Engineer role at Canonical Canonical Cape Town, Western Cape, South Africa 3 days ago Be among the first 25 applicants Join to apply for the Associate Linux Support Engineer role at Canonical Get AI-powered advice on this job...
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Senior Structural Engineer
3 weeks ago
Cape Town, South Africa Gig Engineer Full timeAbout the Role We are looking to recruit a Senior Professional Structural Engineer to fulfil the role of Technical Lead in MCF & Industry in South Africa teams, which are looking to recruit to expand and develop their South Africa‑based Structural Engineering team to assist with our growing workload. Requirements Desired Qualifications and Professional...
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Junior System Support Engineer
7 days ago
Cape Town, South Africa Pure Placements (PTY) LTD Full timeRole: Junior System Support Engineer Location: Century City - Cape Town - ONSITE (No out of town applications will be considered) Salary: + / - R15k pm CTC Transport: A valid driver's license (manual) is non-negotiable, and owning your own car is preferred. Start Date: January 2026 Overview We’re looking for a proactive and technically skilled Junior IT...
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Cape Town, South Africa Pick n Pay Full timeA leading retail company in Cape Town seeks an Associate System Support Engineer to provide 1st level IT system support. The role involves monitoring POS systems, managing incidents, and ensuring effective communication. Candidates should possess an IT diploma and at least one year of system support experience. This full-time position offers a chance to work...
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Compliance Officer at PnP
1 week ago
Cape Town, South Africa Pick n Pay Full timeRole Summary The Compliance Officer ensures adherence to all operational and regulatory policies within the Pick n Pay Clothing Division, embedding a culture of integrity and accountability through compliance monitoring and training. This role serves as the central point for regulatory interpretation and compliance implementation across the retail network....
