Product Specialist

Product Specialist Functional area: Service Onsite or Remote: Onsite Country/Region: ZA Location: Rustenburg, North West, ZA, 299 Date of posting: Nov 14, 2025 Join Epiroc as a Product Specialist and become the technical authority on our advanced trackless mining equipment. You’ll lead installation, commissioning, troubleshooting, and preventive maintenance, while training operators and maintenance teams. Drive process improvements and uphold the highest safety and environmental standards—all while shaping the future of mining technology. Your Mission Technical Support & Maintenance Perform predictive, preventive, and corrective maintenance on Epiroc Trackless mining equipment (hydraulic, pneumatic, mechanical, electrical, electronic systems). Diagnose and resolve equipment faults, conduct root cause analysis, and recommend solutions to eliminate defects. Conduct machine audits, daily inspections, and RigScan assessments. Assist with machine repairs, breakdown calls, and critical parts planning. Process warranty claims and implement technical service bulletins/modifications. Maintain accurate records of maintenance, repairs, and improvements. Process Improvement & Reporting Ensure all work meets quality control standards. Suggest and implement process changes to improve equipment performance and reliability. Prepare technical reports, failure analyses, and recommendations for process improvements. Coordinate with mine and Epiroc technical teams and participate in planning meetings. Submit weekly status reports and maintain documentation of all activities. Safety & Compliance Adhere to company and mine safety, health, and environmental requirements. Participate in risk assessments and safety meetings. Ensure all work complies with MHSA and site procedures. Your Profile 3+ years’ experience maintaining mining/drilling equipment (Epiroc preferred). 1–2 years as master technician or leading hand (advantageous). Skilled in repair, assembly, rebuilding, and commissioning machinery. Strong mechanical, electrical, and hydraulic knowledge. Expertise in troubleshooting and diagnostics for trackless mining equipment. Able to read technical drawings and product catalogues. Familiar with underground and surface mining environments. N6 Engineering Diploma (advantageous). Valid driver’s licence; medically fit; willing to work underground. Excellent communication, problem-solving, and teamwork skills. Professional conduct and grooming. Why Epiroc? Global Leader: Epiroc is a trusted name in mining and infrastructure equipment worldwide. Innovation-Driven: Cutting-edge technology in automation, electrification, and digital solutions. Career Growth: Opportunities for learning, development, and international exposure. Safety & Sustainability: Strong commitment to employee well-being and sustainable practices. Inclusive Culture: Diverse, collaborative, and supportive work environment. Impactful Work: Contribute to industries that power progress and shape the future. Ready to Lead with Purpose? Apply now and become part of a team that’s shaping the future of mining and infrastructure. Last Date to Apply: 27 November 2025 Epiroc is a global productivity partner for mining and construction customers, and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at . #J-18808-Ljbffr