Service Technician

8 hours ago

Mokopane, South Africa Epiroc Group Full time

About Epiroc Epiroc is a multinational company with a presence in 150 countries, developing and providing safe and state‑of‑the‑art equipment such as drilling machinery and construction tools for use in surface and underground mining, along with world‑class after‑sales services and solutions for automation, digitalization and electrification. Life at Epiroc Our culture is built on collaboration, commitment and innovation. We offer a supportive work‑life balance, professional development, global opportunities and a comprehensive benefits package. Your mission as a Service Technician As a Service Technician, you will drive the success of the Epiroc Surface Drill Rigs product line by leveraging deep technical expertise and a commitment to excellence. What you’ll do Provide specialized support for Epiroc machine systems, including automation technologies. Perform scheduled services and breakdown repairs on Epiroc RCS and equipment. Cultivate and maintain strong, long‑term relationships with customers. Coach Epiroc and mine site employees on operating, troubleshooting, and repairing Epiroc autonomous and other equipment systems. Perform fault diagnosis, root cause analysis, and implement effective solutions. Promote and market Field Service work, as well as other Aftermarket services and products, to customers to support the growth of the Aftermarket Department. Participate in Root Cause Analysis (RCA) initiatives to identify recurring failures and collaborate with the Product Company to develop sustainable solutions. Liaise with Epiroc Product Company Engineering representatives to enhance product development. Assist with spare parts inquiries and participate in on‑site stocking activities as needed. Report to management regarding any issues affecting Epiroc equipment performance. What you’ll bring In‑depth technical knowledge of Epiroc Surface Rotary Blasthole Drills. Minimum of 2 years of mining industry experience. Grade 12 and a Trade Qualification (Millwright will be advantageous). Advanced troubleshooting skills for Remote Control Systems (RCS). Experience with Trimble High Precision GPS systems. Expertise in automation implementation is advantageous. Strong proficiency in troubleshooting all drill systems. Who you are Excellent interpersonal skills and the ability to communicate effectively with diverse teams. Computer literate with proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). Strong planning and organizational skills. Ability to work independently and uphold Epiroc standards. Valid driver’s license. Location Lephalale, Limpopo Closing Date 04 December 2025 Epiroc is committed to protecting your privacy and ensuring a diverse and inclusive culture. To prevent unconscious bias, please remove any personal or identifiable information such as photo, ID number, address, date of birth from your application. Epiroc is a global productivity partner for mining and construction customers and accelerates the transformation toward a sustainable society. #J-18808-Ljbffr

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