English Customer Service Support

3 weeks ago


Cape Town, South Africa Sa Commercial Full time

Job Overview UK English Customer Service Agents required for a seasonal contract. Are you passionate about delivering exceptional customer service and going the extra mile? We are looking for you to be part of a great team. Responsibilities Customer service engagement via incoming calls and responses to email queries Manage reservations, special requests, and complaints via the website Respond to a defined range of customer queries or inquiries to deliver appropriate, accepted resolutions Proactively escalate any queries to appropriate channels ensuring they are handled and resolved in a timely manner Demonstrate urgency on transactions using standard operating procedures Qualifications A matric certificate or equivalent qualification Good command of English (verbal & written) Passionate about customer service Strong analytical and problem‑solving skills Webchat experience advantageous Minimum 1–2 years of dual‑focus (back‑office and voice) inbound/outbound contact centre experience #J-18808-Ljbffr



  • Cape Town, South Africa SDZ Support Company Full time

    **SDZ (Support Technologies and Services LTD)** is a high-level customer support outsourcing company. We build meaningful connections between fintech companies and their traders. Now we are looking for a Service Provider to join our support team who will make Customer Service even better. We speak 20 languages and help our clients reach users' needs and...


  • Cape Town, South Africa Kyna English Full time

    Kyna Pte. Ltd. (Kyna English) is an online education company based in Singapore, providing online English learning solutions with quality tutors for learners of all ages. With over 4 years of operation, Kyna has delivered over 5 million lessons to more than 100,000 students in Vietnam, Thailand, Malaysia and Indonesia. In order to expand our offering, Kyna...


  • Cape Town, South Africa TTEC Full time

    Customer Service Representative - English - Automotive-040EB **Description**: Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a **Customer Service Representative - English - Automotive**, working on site in Cape Town, South Africa, you’ll be a part of creating and delivering amazing customer...


  • Cape Town, South Africa HR Support Full time

    **Duties & Responsibilities** - Liaise with other departments within the company as required to ensure accurate responses are provided to both customers and team members. - Ensure any required actions are quickly and accurately taken relating to the nature of the correspondence. - Ensure all required systems are kept updated with details of the customer’s...


  • Cape Town, South Africa SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD. Full time

    **SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD** is an international company that provides customer support services to reputable financial firms. One of our biggest clients is **IQOPTION** (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are...


  • Cape Town, Western Cape, South Africa EXL Service Full time R104 000 - R208 000 per year

    Job DescriptionDemonstrate a strong customer focus that enables to arrive at fair outcomes for the customer resulting in securing payments to BG and getting the customer's energy account back on trackAchieve high call quality, meet compliance standards whilst delivering against agreed collections performance metrics Fully assess the customers circumstances...


  • Cape Town, Western Cape, South Africa EXL Service Full time R104 000 - R150 000 per year

    Job DescriptionDemonstrate a strong customer focus that enables to arrive at fair outcomes for the customer resulting in securing payments to BG and getting the customer's energy account back on trackAchieve high call quality, meet compliance standards whilst delivering against agreed collections performance metrics Fully assess the customers circumstances...


  • Cape Town, South Africa Jev Job Solution (Pty) Ltd Full time

    **Customer Service Agent with Korean & English language skills.** **Salary**: R18? K - R 20 K Medical Aid: Discovery Health, Plan: Classic Smart, R2200, from start of the contract (+/-7 days) Pension Annuity: 10% (on top of base salary) after the 6 months employment 21 days of leave Parking 13th check = bonus paid out in birthday month Working hours: Monday...


  • Cape Town, South Africa Jev Job Solution (Pty) Ltd Full time

    **Chinese & English language skills.** **Salary**: R18? K - R 20 K Medical Aid: Discovery Health, Plan: Classic Smart, R2200, from start of the contract (+/-7 days) Pension Annuity: 10% (on top of base salary) after the 6 months employment 21 days of leave Parking 13th check = bonus paid out in birthday month Working hours: Monday - Friday 9 am - 5 pm : -...


  • Cape Town, South Africa Jev Job Solution (Pty) Ltd Full time

    **Customer Service Agent with Korean & English language skills.** **Salary**: R18? K - R 20 K Medical Aid: Discovery Health, Plan: Classic Smart, R2200, from start of the contract (+/-7 days) Pension Annuity: 10% (on top of base salary) after the 6 months employment 21 days of leave Parking 13th check = bonus paid out in birthday month Working hours: Monday...