Senior Data Analyst

2 months ago

Pietermaritzburg, South Africa Accountancy Placements Pietermaritzburg Full time
Responsibilities:
  • Collect data from Collections team to use in establishing organizational structure
  • Interact with Collections team managers to understand their needs from what their agents are doing during the process of collecting money from debtors
  • Present detailed report about what the company might project to collect from debtors at the end of each month
  • Debit order and other payments method analysis
  • Worked closely with IT teams to ensure data integrity, streamline data extraction processes, and improve the efficiency of data analysis workflows
  • Perform day-to-day functions ensuring effective and efficient management of accounts
  • Conducted ad-hoc analyses to support special projects and initiatives, such as developing new debt recovery strategies, optimizing collection workflows, or evaluating the effectiveness of marketing campaigns
  • Visualize data from different source systems, like Excel, SQL, Excalibur
  • Conducted comprehensive data analysis on debt portfolios, including delinquency rates, payment trends, and collection performance. Identified areas for improvement and presented actionable recommendations to senior management
  • Use Power BI to create reports and dashboards for business insight
  • Created and maintained automated reporting dashboards using Power BI, providing insights into debt collectors performance metrics, and facilitating data-driven discussions during team meetings
  • Data analysis on operational KPIs based on team weekly performance
Requirements
  • Basic proficiency in SQL and Power BI
  • Strong analytical and problem-solving skills
  • Effective communication and collaboration abilities
  • Bachelors degree in a related field
Due to the high volume of applications received, only suitable candidates who meet the criteria of this vacancy will be contacted.

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