Senior Data Analyst

1 month ago


Pietermaritzburg, South Africa Jobted ZA C2 Full time

Responsibilities:

- Collect data from Collections team to use in establishing organizational structure
- Interact with Collections team managers to understand their needs from what their agents are doing during the process of collecting money from debtors
- Present detailed report about what the company might project to collect from debtors at the end of each month
- Debit order and other payments method analysis
- Worked closely with IT teams to ensure data integrity, streamline data extraction processes, and improve the efficiency of data analysis workflows
- Perform day-to-day functions ensuring effective and efficient management of accounts
- Conducted ad-hoc analyses to support special projects and initiatives, such as developing new debt recovery strategies, optimizing collection workflows, or evaluating the effectiveness of marketing campaigns
- Visualize data from different source systems, like Excel, SQL, Excalibur
- Conducted comprehensive data analysis on debt portfolios, including delinquency rates, payment trends, and collection performance. Identified areas for improvement and presented actionable recommendations to senior management
- Use Power BI to create reports and dashboards for business insight
- Created and maintained automated reporting dashboards using Power BI, providing insights into debt collectors performance metrics, and facilitating data-driven discussions during team meetings
- Data analysis on operational KPIs based on team weekly performance

Requirements

- SQL/database qualification or experience
- Proficiency in SQL and Power BI
- Strong analytical and problem-solving skills
- Effective communication and collaboration abilities
- Bachelors degree in a related field

Due to the high volume of applications received, only suitable candidates who meet the criteria of this vacancy will be contacted.


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