Export & Import Logistics Specialist
4 days ago
- Degree or Advanced Diploma in Logistics / Supply Chain.
- Minimum 5 to 10 years experience in exports distribution in Sub-Saharan Africa.
- Knowledge of inter-country and cross border requirements, including INCO terms.
- Ocean and road freight exports and imports execution experience.
- Supplier performance management experience.
- Strong Africa customer centricity orientation.
- Strong MS Office skills, and Transport Management System experience (pref.).
- Support the Exports Logistics Manager in embedding best practices, minimum standards, policies, processes, tools, technology and enablers, through the Outbound Logistics and Sales Way and capability development strategy.
- Develop, maintain the needed reports and keep updated to provide accurate shipment visibility.
- Liaise and guide Business Unit teams (Country teams) with shipping queries and insurance claims.
- Co-ordinate BU operational meetings to support teams, as well as provide updates on logistics movements.
- Collaborate with BU teams and shipping lines to develop and execute both regional and sea freight forecasts.
- Manage the physical bookings, and ensure the accurate and timely movement of goods to achieve targeted volume timelines.
- Communicate updates with customer and Sales team on delivery status for selected key routes that require consolidation.
- Act as an escalation point for service queries.
- Provide insight, review and interrogate data input for exports dashboard.
- Analyse export data and make recommendations on ways of improvement.
- Facilitate solutions to improve Total Cost of Logistics and improve movement efficiency (reducing touches).
- Work closely with BU teams to ensure key performance indicator tracking is updated in each country.
- Consolidate, track and share export KPIs with the business and liaise with BU teams to proactively identify and implement solutions to meet or exceed targets and reduce operational costs.
- Interrogate new contracts, new routes and new markets, on logistical requirements and optimisation, collate information and conduct trials to ensure execution is seamless and the cost calculated correctly.
- Support the tender processes and manage the performance and implement strategic improvements.
- Create, review and audit relevant standard operating procedures (as required).
- Engage in regular Service Level Agreement review meetings with shipping lines, warehousing partners and service providers.
- Track and analyse KPIs, ensuring service levels and rates are being maintained, aligned to contractual obligations are met.
- Highly developed oral and written communication skills.
- Proactive and self-motivated.
- Able to work collaboratively with various teams.
- Innovative, intuitive with ability to anticipate, interpret and interpret complex issues impacting on functional area.
- Excellent problem-solving and analytical skills.
- A continuous improvement mind-set.
- Willingness to travel to all Group operations within Africa.
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