Network Administrator

Join to apply for the Network Administrator role at DigiOutsource . About DigiOutsource We’re part of Super Group, the NYSE‑listed digital gaming company behind some of the world’s leading Sports and iGaming brands. DigiOutsource brings passionate people and innovative tech together to create market‑leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security, and we’re empowered to achieve the ultimate in high‑performance gaming experiences. Purpose of the Role As a Network Administrator you’ll support the delivery of a stable and well‑maintained platform, covering our critical network infrastructure to keep the customer engaged with a world‑class experience. Responsibilities Administration / Engineering of networking environment Ensure optimal configuration and performance of all network hardware and software. Work closely with Infrastructure, Infosec, DevOps and Dev teams, actively providing assistance. Proactively improve infrastructure, reducing operational costs and complexities. Perform maintenance on all relevant networking hardware. Logging of systems to ensure efficient troubleshooting. Ensure that all network equipment and configurations are securely backed up to a centralized repository, enabling efficient recovery and continuity in the event of system failures or configuration changes. Monitoring, notifications & standby Ensure that effective monitoring is in place with appropriate escalation. Continuously monitor the network environment to track key performance metrics, including utilization, latency, packet loss and jitter. Log deviations and trigger real‑time alerts across LAN and WAN to maintain optimal performance and reliability. PagerDuty is configured correctly with the correct standby roster. Adhere to the established incident management process for all production issues, ensuring timely identification, escalation and resolution. Join the 24x7 standby that is rotated weekly. Cloud Collaborate closely with cross‑functional teams to ensure optimal configuration and performance of respective cloud deployments, providing guidance and network best practices to align with organizational standards. Review deployments and make changes / suggestions as needed. Continual cost optimisation of cloud resources. Terraform knowledge and ability to work with state files. Azure & AWS networking knowledge. Maintain great vendor relationships Foster and maintain strong, professional relationships with external vendors, ensuring clear communication, collaboration, and prompt resolution where applicable. Hold vendors accountable for issues and outages. Maintain good support relationships. Keeping track of hardware warranties and support contracts. Information Security Collaborate closely with the Information Security team to ensure the business is adequately protected, aligning security strategies with organizational objectives, identifying potential risks, and implementing proactive measures to safeguard critical assets and data where applicable. Ensure that changes are reviewed by the InfoSec and that best practice is adhered to. Adhere to SOX and ISO 27001 standards, ensuring compliance with regulatory requirements and best practices. Proactively manage audits, risk assessments, and security controls to maintain certifications and uphold the organization’s commitment to data security and financial integrity. Maintain and configure load balancers for best practice. Work with and assist other teams to ensure best possible config for every situation. Review and ensure that load balancers are working within acceptable limits. Exposure, but not limited to Cisco Switches/Routers - IOS/NX-OS Riverbed - WAN Acceleration A10 Networks - Load Balancing Palo Alto Firewalls - PANOS / Panorama Cisco Firewalls – ASA Extreme Networking - Wireless Controllers / Access Points Azure Networking – vWAN, vNET, Azure Firewalls, Microsoft Peering Cloudflare – Magic Transit, Load-balancing Site24x7 – Monitoring Observium – Monitoring Scrutinizer – Netflow Analysis Essential Skills You’ll Bring To The Table Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively. Experience working collaboratively in cross‑functional teams, with a focus on achieving shared goals. Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope. Exceptional attention to detail, ensuring high standards of quality in all outputs. Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations. A Relevant Information Technology tertiary qualification. A Relevant Networking certification such as CCNA or equivalent. Minimum 4 years’ experience in the Information Technology industry. Proven understanding of Switching, Routing, Firewall and Load Balancer technologies. Proven understanding of Layer2 and Layer 3 networks with protocols such as VLAN, Spanning‑Tree, MACSec, LACP, VRRP, HSRP, EIGRP, OSPF, BGP, IPSEC, NAT, Policy‑Based Routing, SSLVPN. Proven understanding of Cloud provider networking. Proven experience in configuring and deploying network equipment including but not limited to Switches, Routers and Firewalls in a secure standards‑based manner. Desirable Skills You’ve Got Up Your Sleeve In‑depth knowledge of sports betting markets, including odds calculation, betting types and market trends. Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations. Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards. Experience in developing and executing customer retention strategies. Experience in using coding/scripting to automate/reduce time taken to complete manual tasks. Microsoft Certifications. Our Core Competencies Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What You’ll Get Back We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. Free Daily Meal Free Massages On‑site Free On‑Site Gym Group Life Cover Funeral Fund Benefit Financial Services Assistance Curro School Fees Benefit Income Continuation Benefit Leadership Training Referral Bonus Medical Aid Subsidy Free Sleep Coaching On‑site Barista Retirement Annuity Subsidy Team socials Application Process Shortlisted candidates may need to complete an assessment. This position requires trust and honesty – credit and criminal record checks will be conducted. By applying for this role, you grant permission for these checks, performed confidentially. If you do not hear from us within 2 weeks, please deem your application unsuccessful. The perfect place to work, play and grow Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industries IT Services and IT Consulting, Software Development, and Retail #J-18808-Ljbffr