Senior Business Analyst

4 days ago

Johannesburg, South Africa Sourceworx Full time

Senior IT Business Analyst (Agile Focus) In this pivotal role, the Senior IT Business Analyst bridges the gap between business needs and the development team. Reporting to the Software Development Manager, they collaborate closely with Product Owners, Scrum Masters, Developers, QA Analysts, and end-users to ensure that requirements are well-understood, prioritized, and delivered iteratively. The ideal candidate has a strong understanding of Agile methodologies (especially Scrum and / or SAFe), business process modelling, backlog grooming, and user story writing. Key Responsibilities Collaborate with Product Owners and stakeholders to define Epics, Features, and User Stories with clear acceptance criteria. Maintain and groom the product backlog, ensuring stories are well-defined, prioritized, and ready for sprint planning. Participate in daily stand‑ups, sprint planning, backlog grooming, reviews, and retrospectives to support agile delivery. Provide clarifications to development teams during sprints and help resolve requirement‑related blockers. Facilitate workshops and interviews to elicit requirements and act as the voice of the customer within the development team. Identify opportunities for continuous improvement in business operations and Agile delivery practices. Support the definition and tracking of key performance indicators for business processes and system enhancements. Create lightweight documentation such as process flows, user journey maps, and wireframes when necessary. Assist in defining test scenarios and acceptance criteria and support UAT by coordinating with users. Performance Objectives & KPIs Deliver business value through Agile software delivery: sprint goal achievement rate, velocity consistency across sprints, percentage of user stories accepted without rework. Improve backlog quality and stakeholder alignment: groomed backlog readiness (number of sprints ahead the backlog is prepared), stakeholder satisfaction with delivered functionality, story acceptance on first review. Enhance Agile team collaboration and responsiveness: team feedback score from retrospectives, turnaround time for story clarification, number of impediments resolved within sprint. Support continuous improvement and Agile maturity: participation in retrospectives with actionable contributions, implementation of process improvements identified. Ensure quality and completeness of Agile artefacts: acceptance criteria completeness rate, traceability coverage (stories linked to Epics, Features, and test cases), time to prepare artifacts ahead of planning. Job Details Seniority Level: Mid‑Senior level Employment Type: Contract Job Function: Research, Analyst, and Information Technology Industries: IT Services and IT Consulting #J-18808-Ljbffr

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