Product Manager

Welcome to Rentoza We’re a South African company that’s changing the game in e-commerce. Our subscription service for digital goods and appliances is making access, affordability, and flexibility a reality for our customers. The Role We are seeking a dynamic and experienced Product Manager to join our innovative team. The Product Manager will be responsible for driving the development and execution of our product strategy and responsible for requirements analysis, product design and technology implementation for new and existing products and platforms within the Rentoza technology division. Key Responsibilities You will need to create product artefacts such as Product Roadmaps, Epics, User Stories, Product Guides, Technical documents and Go To Market Documentation. Assess current processes and platforms and identify product opportunities by creating and synthesizing data-driven strategies and solutions for improvements and scale. Conceptualize and execute process optimizations, user experience enhancements, implementation of new features, technologies and new software. Identify product challenges and opportunities for improvement. Drive systems implementation, integration and automation across the business. Understand the team skills and capacity for various projects and systems implementations and ensure adequate resource and skill availability. Work together with engineering and operational teams, as well as external account managers and partner development and support teams. Measure the effectiveness of products and ensure user adoption across the business. Create and maintain product documentation and facilitate training of users and relevant stakeholders. Evaluate existing IT processes, identify bottlenecks, and conduct root cause analysis. Design new processes or enhance existing ones to meet business objectives. Document and communicate process workflows, standard operating procedures (SOPs), and guidelines. Develop and monitor key performance indicators (KPIs) to measure process effectiveness. Proficient in creating and utilizing BPMN (Business Process Model and Notation). Preferred skills / experience Shopify, ZenDesk, Atlassian, G-Suite, Slack, GCP, Looker and Figma experience would be advantageous. Exposure to PDLC, Agile, Scrum and Kanban would be advantageous. Data-driven and analytical. SQL. Professional interpersonal and communication skills. Ability to communicate technical tasks clearly to team members and stakeholders. 4 - 6 years experience as a Business Analyst, Consultant or Product Manager. Minimum Requirements Bachelor's degree in Information Technology, Computer Science, or Engineering field. Experience in software engineering and DevOps would be advantageous. Fluent in English - Written and Oral. Benefits Offices: Johannesburg Cape Town Durban Perks: Free Friday lunches Monthly socials Discovery Medical aid: % cover (permanent staff) Provident Fund (permanent staff) Paid annual leave Employee Health and Wellness Assistance Learning and Development opportunities Mentorship programme Community initiatives Access to cutting edge technology Hybrid (after probationary period, if applicable) If you’re passionate about technology and want to work in a fast-paced environment where you can make a real difference, Rentoza is the place for you. Join our team and be part of something truly exciting Rentoza is an equal opportunity employer whose aim is to promote and achieve equal representation in all levels of all occupational categories. Preference will be given to candidates whose appointment will assist the Company in achieving its Employment Equity targets in terms of the Company Employment Equity Plan. By responding to this advertisement, you consent to Rentoza lawfully processing your personal information in accordance with the Protection of Personal Information Act 4 of for recruitment purposes and confirm that any personal information has been submitted voluntarily. The company reserves the right not to make an appointment. An application will not in itself entitle the applicant to an interview or an appointment and failure to meet the minimum requirements of the post will result in the applicant automatically disqualifying him / herself from consideration. If you don’t hear back from us in 30 days, please consider your application unsuccessful. #J-18808-Ljbffr