Front-of-House Manager

2 weeks ago

Cape Town, South Africa Time Personnel Full time

Front-of-House Manager required in Cape Town. Do you have a track record of managing high-end restaurants and delivering exceptional experiences to corporate clientele? Our client, located in the heart of the CBD, is seeking an energetic and hands-on Front-of-House Manager with impeccable attention to detail and a genuine passion for elevated service. In this role, you’ll lead a skilled team, curate premium dining experiences, and thrive in a prestigious, fast-paced environment. This is an outstanding opportunity to advance your career and make a meaningful impact. Requirements Experience in the restaurant sector advantageous A pro-active nature with excellent planning and organising capabilities An eye for detail with good customer service skills Experience in word, excel A friendly, approachable dispositionExperience working in a similar role and knowledge of working in health, safety & hygiene procedures Good communication skills, written and verbal The ability to motivate themselves and the team they lead Duties and Responsibilities Manage the efficient daily operation of the restaurant. Oversee the day-to-day running of the restaurant, including opening and closing procedures, staff management, and customer service. Supervise events when required. Manage unit revenue and costs in line with GP targets. Handle general administrative duties, including reporting and completion of forms and check sheets. Implement and maintain systems and operational controls. Serve as the main point of contact for the restaurant. Address customer queries and requests promptly and professionally. Ensure clients report favourable service interactions. Maintain the highest quality service standards and train staff where necessary. Conduct quality control checks on food to ensure it meets standard presentation and quality requirements. Minimise wastage wherever possible. Ensure hygiene, food safety, and quality standards are consistently met. Rectify non-conformances within required timeframes. Ensure all cleaning forms and check sheets are completed and submitted by relevant staff timeously. Ensure all departments are cleaned daily, including the main restaurant area, coffee bar, small kitchen, buffet area, and related equipment (coffee machines, grinders, ice machines, fridges, etc.). Supervise baristas, waiters, and other service staff to ensure high service standards. Monitor and review staff performance at stipulated intervals. Identify, plan, and implement staff training and development needs. Enforce discipline where required, administering verbal and written warnings when applicable. Practice effective communication across all staff levels. Maintain harmonious staff relationships and a positive working environment. Plan and review own activities and responsibilities (self-management). Provide feedback to the Catering Manager and Operations Manager as required. Ensure equipment is cared for, safeguarded, and faults are reported to maintenance promptly. Ensure adherence to standard systems and procedures, maintaining a neat and tidy restaurant environment at all times. #J-18808-Ljbffr

  • Front of House Managers

    7 hours ago

    Cape Town, South Africa The Copper Collection Full time

    Front of House Managers We're seeking talented Front of House Managers to join our team! As a Front of House Manager, you will oversee the smooth operation of our restaurant, ensuring exceptional customer service and a great dining experience. Senior Front of House Manager - Lead and manage front-of-house staff - Develop and implement customer service...

  • Front of House Manager

    4 days ago

    Cape Town, South Africa Jason Bakery Full time

    We are looking for a kick-ass front of house manager to join our team with at least 2 years relevant front of house experience. Own transport essential. 5 - 6 day work week. Work hours to be discussed in the interview. Please send through CV with contactable references. **Experience**: - Front of House Manager: 2 years (preferred)

  • Front of House Manager

    2 weeks ago

    Cape Town, South Africa The Annex Full time

    **Join Our Team: Front**of **house**manager - Apartment Hotel | Office Restaurant | Conference & Events_ We’re growing our hospitality team and looking for An experienced front of house manager to help lead the service experience at our vibrant, multi-purpose venue — a stylish apartment hotel with an on-site restaurant, office café, and dedicated...

  • Front Of House Manager

    4 weeks ago

    Cape Town, South Africa Cape Town Fish Market Full time

    Front of House Manager – Cape Town Fish Market Bloubergstrand We’re looking for an experienced and dynamic Front of House Manager to join our team at Cape Town Fish Market Bloubergstrand. If you’re passionate about hospitality, love working with people, and thrive in a fast-paced restaurant environment, we’d love to hear from you. Requirements Proven...

  • Front of House Manager

    1 week ago

    Cape Town, South Africa Job Crystal Full time

    A diverse group of companies with interests in a number of activities including Telecommunications, Utility Management, and Property Management is looking for a Senior Front of House Manager that will work across 3 retirement villages to lead the front of house teams. The successful incumbent will be overseeing the food front of house managers in these...

  • Front of House Manager

    1 week ago

    Cape Town, South Africa Beautician and Physician Full time

    The Front of House Manager primarily manages the salon facilities including managing all Beauty Therapists, Nail Technicians, and other staff. The Front of House Manager will ensure quality of service, making sure that the salon and its facilities are running efficiently and are well maintained. Duties will also involve assisting with organization of events,...

  • Front of House Coordinator

    2 weeks ago

    Cape Town, Western Cape, South Africa Carrick Wealth Full time

    Job Title: Front of House CoordinatorReports to: Group CEO's Executive AssistantJob Family: Office Support/Operations/Administration/ReceptionistType of Work: To provide reception and administrative support to the Carrick Office in Cape TownJob Function:- Ensure a welcoming environment by greeting all guests, addressing inquiries, and providing relevant...

  • Front Of House Manager

    3 weeks ago

    Cape Town, South Africa Faircape Group Full time

    Front Of House Manager – Onrus Manor (Hermanus) Faircape Restaurant and Catering, part of Faircape Life’s luxury retirement villages, provides high-quality meal and refreshment services to our residents and patients in our onsite healthcare centres. We are now seeking a Front of House Manager (FSM) dedicated exclusively to Onrus Manor in Hermanus. This...

  • Senior Front of House Manager

    1 week ago

    Cape Town, South Africa Beluga Full time

    **Senior Front of House Manager** **Location**: Beluga Restaurant **Position**: Senior Front of House Manager **Type**: Full-Time **About Us**: At Beluga, we pride ourselves on providing an exceptional dining experience. Our vibrant atmosphere, dedicated team, and commitment to quality have made us a favorite in the community. We are looking for a...

  • Front of House Manager

    2 weeks ago

    Cape Town, South Africa Staffing101 Full time

    My client based in Cape Town, V&A Waterfront is looking for a Front of house manager to join their team. **Requirements**: Must be proficient in English Ability to stand on your feet for several hours Must have experience working as a Manager **Skills**:Good communication Team work orientated Maintains a good energy level Thorough &...