Delivery Coordinator
4 weeks ago
At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview We are seeking a Delivery Coordinator to join our Employer Group for a three-month fixed-term contract. This role will support the delivery of high-quality learning experiences by ensuring smooth coordination across programmes and operational activities. Reporting to the Head of Delivery, this position plays a key part in maintaining exceptional learner support standards and process efficiency across delivery operations. Key Responsibilities Coordinate learner onboarding and maintain accurate enrolment and progress records Manage student-facing programme information, ensuring clarity and accuracy Support delivery processes including extensions, deferrals, assisted study plans, and withdrawals Prepare, analyse, and report on learner and performance data to support delivery operations Support the Head of Delivery and CX Insights functions with data management and insights generation Collaborate with Programme Coordinators, Delivery Managers, and Student Success teams to ensure consistent delivery standards Monitor student communities and learning management systems, producing performance and engagement reports Coordinate the delivery of key communications and course evaluation processes Assist with administrative and operational tasks across the Product Delivery team Contribute to the continuous improvement of systems, workflows, and reporting processes Requirements Proven experience in administrative coordination, preferably within an education or learning delivery environment Strong data analysis and reporting skills using spreadsheets and database tools Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment Excellent written and verbal communication skills with high attention to detail Experience with project management tools, Google Workspace, CRM, and Learning Management Systems preferred Strong interpersonal skills and ability to work effectively across diverse teams and stakeholder groups Demonstrated experience in developing and improving administrative or operational processes Benefits Collaborative, people-centred performance culture Opportunities to grow in a fast-paced environment Exposure to innovative education delivery models and operations Our Recruitment Process The peopleworth Employer Group follows a fair, transparent, and multi-stage recruitment process designed to ensure mutual fit. Application Submission: Complete the online form and answer brief application questions. Initial Screening: Your application is reviewed for role alignment; successful candidates move to the longlist. Video Interview Stage: You'll be invited to record short responses to 3-4 role-specific questions. Live Interviews: Shortlisted candidates join first-round interviews (and, where applicable, second or third rounds depending on the role). Final Shortlist & Verification: Reference and background checks are completed. Offer & Contracting: Successful candidates receive formal offers and contract documents. Pre-boarding & Onboarding: Once accepted, you'll complete a pre-boarding process before officially joining your employing organisation within the Employer Group. Throughout every stage, we value clear communication, respectful engagement, and timely feedback. #J-18808-Ljbffr
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